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Coastal Kia

Wilmington, NC

4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,881 reviews

November 17, 2023

The service department and staff at Coastal Kia are top notch. They are always informative on what service is needed and keeping you up to date on how long servicing the vehicle will take. More

by JNSPLACE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again!

November 17, 2023

Very pleased with my new Seltos. They had the vehicle I was looking for and had done most of the research online myself. Joshua and Mike were very helpful do to logistics and I was More

by camcguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
Nov 20, 2023 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Seltos! Congratulations! Thank you for the five star review and gracious feedback. Enjoy! Please call us if you need anything.

November 17, 2023

The experience was fine but it took longer than expected. I was there 2 1/2 hours for a 1 hour job. More

by DWLINDERMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Coastal Kia responded

Thank you for you patience. We sincerely apologize for the wait time. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 17, 2023

The service Department at Coastal Kia was awesome to work with. Everyone was very nice & friendly. More

by JO.IK2051
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Nov 20, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service department. Please call us if you need anything. Thanks again!

November 17, 2023

This is the fourth vehicle i have purchased from Coastal Kia for either myself of family. Ask for Jason Stone. Jason and his manager JP Nicholas will do whatever it takes to earn your business. They More

by mmgifts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Nicholas, Jason Stone
Nov 20, 2023 -

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and heartfelt testimonial. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia. Congratulations and enjoy!

November 15, 2023

Professional, no pressure sales team made my car buying experience very easy with no hassles More

by krinky2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lebron, Uber Hernandez
Nov 16, 2023 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "professional, no pressure sales team made my car buying experience very easy." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!

November 15, 2023

Great service, always listen to your problems or concerns. Easy to deal with and make appointments. More

by DRAGON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Coastal Kia responded

Thank you for the five star service review and high marks for our Service Consultant Bob Tomlin. We sincerely appreciate the gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

November 15, 2023

Sam Weisman took excellent care of me and my Telluride. He did his homework on getting me the information I needed to decided which set of tires to purchase. More

by PATMCDONALD.NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 14, 2023

Enjoyed doing business with Coastal Kia! Steve Kramer and Mike in finance were awesome to deal with! More

by rolandwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for Steve Kramer and Mike Mascavage. It was thoughtful of you to mention them by name. Thank you for choosing Coastal Kia. Congratulations and enjoy!

November 13, 2023

Coastal Kia was awesome to work with. Everyone was very nice & friendly. We had a great experience!! More

by mbcdphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua LeBron was our salesman
Nov 13, 2023 -

Coastal Kia responded

Thank you for the five star review! We appreciate the high marks and gracious comments. We love the feedback including, "Coastal Kia was awesome to work with, everyone was very nice and friendly," We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!

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