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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,881 reviews

November 13, 2023

Coastal kia has done a fantastic job at taking care of both me and my family throughout the years. Their vehicle service department is top notch, Gary always checks me in and makes sure my car is maintain More

by HEATHER SKIPPER CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber! You're fantastic!
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Nov 13, 2023 -

Coastal Kia responded

Great news! Thank you for the gracious comments and high marks. It was thoughtful of you to go online and share your recent purchase experience. We truly appreciate your loyalty to our team. Please call us if you need anything. Thanks again!

November 12, 2023

Very helpful in the buying process and the salesman was really good totally totally satisfied with coastal Kia More

by bigboo759
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Jason Stone
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Nov 13, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the kind words. Congratulations and enjoy!

November 12, 2023

Friendly and knowledgeable staff. Bob worked with the extended warranty company, and was able to determine that all work would be covered. Got the car back when told we would. More

by JOENAN1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Coastal Kia responded

Fantastic news! Bob Tomlin is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name. We love the feedback including, "friendly and knowledgeable staff." We sincerely appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

November 12, 2023

Brandon was great to deal with and very helpful. Made the car buying process simple. Appreciate you Brandon More

by travis66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
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Nov 13, 2023 -

Coastal Kia responded

Congratulations! We are thrilled to hear Brandon Wright exceeded your expectations during your recent purchase experience. Thank you for the five star review and gracious comments. Enjoy! We are here if you need us.

November 12, 2023

The staff are always very professional and courteous and I am very satisfied with my experience More

by GMSHELTER0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Nov 13, 2023 -

Coastal Kia responded

Thank you! We are thrilled to hear our service team exceeded your expectations! Thank you for the five star service review and gracious feedback. We are here if you need us. Thanks again!

November 12, 2023

We had a great experience at Coastal Kia leasing a 2023 Kia Forte. Sales and Finance went smoothly. I greatly appreciate the time Richard Owen and Brandon Wright spent with us. The car had been cleaned ins More

by kendavidson54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
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Nov 13, 2023 -

Coastal Kia responded

Wonderful! We sincerely appreciate the amazing testimonial and compliments for our Product Specialist Brandon Wright. Thank you for the five star review and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 12, 2023

Everyone is friendly, courtesy and friendly atmosphere. Awesome customer service area. Thank you for everything. More

by RICARDOMER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Coastal Kia responded

You are very welcome. Thank YOU for the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to give our Service Consultant Bob Tomlin such high marks. Thanks again for choosing Coastal Kia!

November 10, 2023

Very friendly, wonderful service. They did exactly what needed to be done with my vehicle. Kept me informed all the way through. Didn’t have me wait long. Sam took the time to explain More

by bills428451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Coastal Kia responded

Great news. Thank you! We appreciate the five star review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name. Thank you for choosing Coastal Kia for your automotive service needs.

November 09, 2023

Very friendly and Easy to work with. Nice atmosphere, they had a large selection. Willing to negotiate. More

by wilsoncrew52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

November 08, 2023

they went over and beyond, very satisfied! thank you a a a a a a More

by JNEWMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kirschner
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Nov 09, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review. We love the feedback including, "they went over and beyond, very satisfied." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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