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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,534 reviews

January 18, 2023

I wanted to buy a second smaller car and knew I wanted a Kia. I have watched Pat Cabala for years and knew I would go to coastal Kia if I were to buy another small Kia. More

by Robert W Speir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Thank you Robert! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and share your experience. Thank you for choosing Coastal Kia!

January 17, 2023

Always efficient and persistent. we appreciate it. Wish my payment was a little cheaper, but we will deal with it. More

by richard.pittman1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate the gracious comments including, "always efficient and persistent. we appreciate it." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

January 17, 2023

Jason Stone is not pushy. He understands how important time is and explains all that is necessary. I was very comfortable making decisions. More

by SISTRUNK31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
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Jan 18, 2023 -

Coastal Kia responded

Great news! Thank you for the compliments for our Product Specialist Jason Stone. Your high marks are greatly appreciated. Please call us if you need anything. Thanks again!

January 17, 2023

Kia’s service center is always accommodating friendly and helpful! Thank you for always providing consistent and excellent service! More

by AMATTHEWS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Coastal Kia responded

Thank you for the five star review and compliments for our staff. We love the feedback including, "Kia's service center is always accommodating, friendly and helpful!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 17, 2023

I was pleasantly impressed by the service at Coastal Kia. Our salesman (Ever) was kind, considerate & thorough. More

by brendarosenlund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. Please call us if you need anything. Thank you for mentioning Ever by name. We are here if you need anything.

January 17, 2023

Bill was very helpful and answered all my questions and help me to understand my new card that I’ve always dreamed of. I’m very happy with the way he helped me and I thank him very much for listening to me More

by doloresvann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mathias
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Jan 17, 2023 -

doloresvann responded

All so I want to thank Ever Quezada who got this together on my trade-in on my 2016 Z 71 Silverado pick up for my beautiful GMC. I am so happy. He helped me get what I needed for my truck for this car. He was very patient with me and when he came up to me to tell me that we were going to celebrate the next thing I knew he was bringing me the bells and ringing them to let everyone know he sold me that car that was the nearest thing I’ve ever experience. He’s a good sales person and his other teams were too, but he made me feel comfortable even though I was worried about how much I was going to get for my truck. but I like the idea of celebrating with bells. It was really neat. Thank you Dolores Vann,

January 16, 2023

Everything was great! Kelvin always comes through for me! Always a good experience with coastal Kia! More

by kmeadows1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Jan 16, 2023 -

Coastal Kia responded

Great news Mr. Meadows! We appreciate the five star review and your loyalty over the years. Congratulations and enjoy! Please call us if you need anything.

January 15, 2023

Is good but I never received tha call from the dealer ,each time I have to call myself to see if my car is finished More

by HKBOYCHUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Thank you for the helpful feedback. We appreciate the review. Please call us if you need anything. Thanks again!

January 15, 2023

Everyone was so friendly and helpful! I was impressed with the fact that no pressure was applied in the decision making process. I would certainly recommend your establishment to my fri More

by carolynmetrakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "I was impressed with the fact that no pressure was applied in the decision making process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

January 14, 2023

Friendly, professional, courteous towards their customers. Always wanting to give the best service possible and to take the best possible care of every Kia vehicle. More

by jsdavis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

jsdavis54 responded

I really enjoy my Kia Sportage and I highly recommend Coastal Kia to family and friends.

Jan 16, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and thoughtful recommendations. We love the feedback including, "friendly, professional, courteous towards their customers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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