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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,534 reviews

January 09, 2023

They are very nice and easy to deal with. The work was completed quickly and on time More

by Beazus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Coastal Kia responded

Perfect! We appreciate you taking time to go online and rate your recent service experience. Thank you for the high marks for our Service Consultant Sam Weisman. Please call us if you need anything. We are here to help. Thanks again!

January 09, 2023

They were very friendly and helped make buy a car super fast and easy. He helped me find my dream car! More

by sugardog1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Jan 09, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. We are thrilled to hear that our Product Specialist, Steve Kramer, exceeded your expectations during your recent purchase experience. We love the feedback including, "he helped me fine my dream car!" Congratulations and enjoy! Please call us if you need anything.

January 08, 2023

Everyone was super nice and went beyond to make sure we were comfortable and helped to make sure we would could purchase our Kia Sportage! Our salesman Cody was awesome and explained everything to us! More

by Margi1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Jan 09, 2023 -

Coastal Kia responded

Congratulations! We are thrilled to hear Cody took great care of you and exceeded your expectations. Enjoy! Don't hesitate to reach out if you need anything. We appreciate the five star rating and gracious comments.

January 08, 2023

The best service in town and you get treated like family always on time and best price More

by Shannakcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

January 08, 2023

Great service provided. The car dealership itself is very clean and comfortable to wait in. Everyone is super friendly. More

by KKELLY810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review. We love the feedback including, "great service provided...everyone is super friendly," Please call us if you need anything. Thanks again!

January 08, 2023

Great experience! Honest, transparent and great communication. Super easy transaction. Will definitely do business again! More

by aj93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Jan 09, 2023 -

Coastal Kia responded

Super! We appreciate the five star rating our Jason Dodd and our sales team at Coastal Kia. Please call us if you need anything. Congratulations and enjoy!

January 08, 2023

Fast appointment. Handled my extended warranty company with ease. Fixed my car's problem the first time. More

by brianreid55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you for taking the time to go online and rate your recent service experience! We appreciate the five star rating and gracious comments. It was thoughtful of you to rate Bob, Sam and John individually with such high marks. Thank you for choosing Coastal Kia!

January 08, 2023

Love getting coupons that really helps out and always great customer service and thanks for clean environment More

by brownsugga1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Fantastic! We appreciate the five star service review and gracious comments. Please call us if you need anything.

January 06, 2023

The Service Dept is always attentive. If I’m waiting for my vehicle to be serviced, they always keep me updated on the status of the service. They always follow up within a couple of days More

by JANEW13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the amazing testimonial and five star rating. It was thoughtful of you to rate Bob, Sam and John individually with five marks too. Thank you for choosing Coastal Kia!

January 05, 2023

Very professional and courteous! Everyone at Kia is friendly and helpful 👌😀 I’m definitely a repeat customer!!! More

by RECCHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Coastal Kia responded

Thank you for the five star review and compliments for our team. We love the feedback including, "very professional and courteous! Everyone at Kia is friendly and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

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