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Coastal Kia

Wilmington, NC

4.8
5,563 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,563 reviews

October 24, 2022

Everyone was very helpful and knowledgeable. The dealership was was very clean and gave a great sense of comfort. They did the work that was needed to get the deal done! More

by btb2004pag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Oct 25, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the gracious comments and five star rating. We love the feedback including, "they did the work that was needed to get the deal done!" Great news! Thank you for the high marks for Kelvin Swinson and Michael Mascavage as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on your recent purchase! We are here if you need anything.

October 24, 2022

We received great service all around. Kelvin did a great job. Financing was great too. More

by MSHOOK1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Oct 25, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and are thrilled to hear Kelvin exceeded your expectations. Thank you for choosing Coastal Kia!

October 24, 2022

Salesman went the extra mile to get this deal done. He kept coming back with new proposals. More

by joemat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Coastal Kia responded

Thank you! We appreciate you taking time to rate your recent sales experience. We sincerely appreciate the five star review. Congratulations and enjoy!

October 23, 2022

The service department has always given me very good service and always very courteous and helpful !! More

by J.MURRAY1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Coastal Kia responded

We appreciate your feedback and five star rating! Thank you for going online and rating your recent service experience. Please call us if you need anything.

October 23, 2022

The salesmen were nothing but professional and very knowledgeable about every vehicle that we had questions about. Not over bearing where you want to leave and take your business someplace else. It was More

by mcintoshtodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos
Oct 25, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate your military service. Your gracious comments and five star rating are appreciated as well. Congratulations and enjoy. We are here if you need anything.

October 22, 2022

Great excellent marvelous top of the line very professional and great service and very much appreciated we are lucky to have them in this town highly recommend stop by and see them More

by MDHENRY0202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Oct 25, 2022 -

Coastal Kia responded

Thank you! We appreciate you taking time to go online and rate your recent experience at Coastal Kia. We love the feedback including "great, excellent, marvelous top of the line." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 22, 2022

So friendly and helpful. My guy Ever has a great personality. The price was just right for me. More

by ladydee1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review. We sincerely appreciate you mentioning Ever by name. Enjoy!

October 21, 2022

Couldn’t have asked For a better experience! Our sales rep Jason Dodd when about and beyond and was extremely personable More

by sdemsko17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Oct 25, 2022 -

Coastal Kia responded

Great news! We appreciate the five star rating and compliments for our Product Specialist Jason Dodd. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations, and please reach out if you need anything.

October 21, 2022

Best service crew in the business, from service desk to mechanics. Shout out to Sam. More

by BEACHLOVER@LIVE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Coastal Kia responded

Thank you for the five star service review and compliments for Sam Weisman and our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 20, 2022

Kendrick Progue is the most charismatic, and helpful person this dealership has in my opinion. His overall personality and professionalism was very noticeable and will definitely bring more business to More

by Matthew C. Badal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Progue
Oct 25, 2022 -

Coastal Kia responded

Matthew, thank you for the five star review and compliments for our Product Specialist Kendrick Progue. We love the feedback including, "his overall personality and professionalism was very noticeable and will definitely bring more business to this location." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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