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Coastal Kia
Wilmington, NC
5,562 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,562 reviews
October 17, 2022
Professional, customer focused, and timely service provided. Scheduling was done via internet, and was able to secure a date in a timely manner. provided. Scheduling was done via internet, and was able to secure a date in a timely manner. More
by mmueller407
Verified Customer
October 16, 2022
Professional. Friendly. Comfortable waiting area. You feel that they really care for your car. Full explanation afterward. Friendly. Comfortable waiting area. You feel that they really care for your car. Full explanation afterward. More
by BAXTER214
Employees Worked With
October 15, 2022
I was disappointed after spending $400 and my check engine light came back on after 1 day and car still idle rough while stop at light engine light came back on after 1 day and car still idle rough while stop at light More
by THAZELTINE
Employees Worked With
October 15, 2022
They have been good to me. I have no complaints. The work they've done on my KIA has been very good. I would recommend them if asked. I have no complaints. The work they've done on my KIA has been very good. I would recommend them if asked. More
by rthrippl
October 15, 2022
Great people, great environment. Salesman helped find the right vehicle. No complaints. Will buy from them again in the future Salesman helped find the right vehicle. No complaints. Will buy from them again in the future More
by bigbabyy77
October 14, 2022
They were great to work with. Very friendly staff. Clean environment. They also call you back when they say they will. Very friendly staff. Clean environment. They also call you back when they say they will. More
by sherryrobinson79
October 14, 2022
Great kind friendly awesome informative Jan and Brandan were great and friendly great experience buying my sportage Brandan were great and friendly great experience buying my sportage More
by ppop1962
October 14, 2022
Came in looking for a Seltos, but there was only one on the lot. Brandon worked with his Manager and came up with the idea of buying a 2022 Sorento. Drove one around and my wife and I really liked it. Lots the lot. Brandon worked with his Manager and came up with the idea of buying a 2022 Sorento. Drove one around and my wife and I really liked it. Lots of room. Got a decent trade in price for my 2015 Soul, Brandon showed us all the features of the Sorento in the showroom. Got a great price from the Sales Manager, and bought it. Brandon set up my iPhone to Siri and also the radio settings. Then he helped me set up SiriusXM using my an app on my phone. This is my fourth Kia and truly the nicest. Great experience from the Coastal staff! More
by jemarvich
October 13, 2022
Very efficient and helpful concerning the customer needs and safety. I am very pleased with the service. and safety. I am very pleased with the service. More
by BLSBYGOD
October 13, 2022
Coastal Kia is the best dealership I have ever done business with in North Carolina and I have lived here for over 35 years. business with in North Carolina and I have lived here for over 35 years. More
by LWenner0722
