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Coastal Kia
Wilmington, NC
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,907 reviews
February 24, 2023
I am very happy with the vehicle I purchased and I had great salesmen helping me out. great salesmen helping me out. More
by Cindy Lou
Verified Customer
February 24, 2023
Everything was quick and easy! All of the staff is always so nice and helpful! All of the staff is always so nice and helpful! More
by Mfw.2013
February 24, 2023
They are friendly, courteous and professional. We get all of our vehicles there because of the relationship that has been maintained over the years. We get all of our vehicles there because of the relationship that has been maintained over the years. More
by KHELTON
February 23, 2023
Made appointment for a recall. Was informed there were 3 recalls pending on my car. They completed all 3 recall repairs and helped me meet a scheduled appointment. I was impressed. Was informed there were 3 recalls pending on my car. They completed all 3 recall repairs and helped me meet a scheduled appointment. I was impressed. Everyone was extremely pleasant and professional. Thank you. More
by JUSTMC07078
Employees Worked With
Darren
February 21, 2023
The team is always out to see what your needs are. Then they will come back and give you a update on your car.then they will bring it back to you all nice and clean Then they will come back and give you a update on your car.then they will bring it back to you all nice and clean More
by GEMCKNIGHT
February 21, 2023
Everyone at Kia did an excellent job helping me find the perfect car! The whole process went very smoothly! perfect car! The whole process went very smoothly! More
by Kristi_goodson
February 20, 2023
The associate was very helpful and polite and the adjustments where done in a timely manner adjustments where done in a timely manner More
by owlchef
February 19, 2023
Please know that I love all the people at Kia service who help me, esp. Sam, John and David. I'm sorry I don't know the name of who works on my car but my thanks there also. Consistently great service and co help me, esp. Sam, John and David. I'm sorry I don't know the name of who works on my car but my thanks there also. Consistently great service and communication. Not a fan of this survey site...I've done this several times only to get kicked back to start again More
by B.BAINES
February 19, 2023
The service was great, Kia once again covered issues we had at no cost to us. had at no cost to us. More
by WVFD172
