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Coastal Kia
Wilmington, NC
5,891 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,891 reviews
November 01, 2025
Not only was my problem efficiently and rapidly repaired, but an evident and related problem was noted and pointed out. I requested that it, too, be fixed. Great service and relatively little down-time. but an evident and related problem was noted and pointed out. I requested that it, too, be fixed. Great service and relatively little down-time. More
by MARKETIT
Verified Customer
November 01, 2025
I have had only positive experiences at Coastal Kia. Everyone that I have dealt with has been so friendly and helpful. I love my 2022 Sorento and would recommend anyone who’s in the market for a vehicle Everyone that I have dealt with has been so friendly and helpful. I love my 2022 Sorento and would recommend anyone who’s in the market for a vehicle, check with Coastal Kia. More
by buylowappliance
November 01, 2025
I found the service department very organized and efficient. Wait time was a little over an hour but the waiting area was comfortable. efficient. Wait time was a little over an hour but the waiting area was comfortable. More
by mmbroadbent9167
Employees Worked With
October 31, 2025
Sam is always very helpful and professional. I took my car back after a recent service to check out steering pulling after tire rotation. Sam explained the possible reasons and felt I could driv I took my car back after a recent service to check out steering pulling after tire rotation. Sam explained the possible reasons and felt I could drive safely without rotating tires again. More
by DEEPEARCE
Employees Worked With
October 31, 2025
Both salesmen were knowledgeable, friendly and personable. They met our every need and made the process painless. personable. They met our every need and made the process painless. More
by ram3279
October 31, 2025
I always have a great experience at Coastal Kia! They are always fast and efficient yet diligent and do the job well! They are always fast and efficient yet diligent and do the job well! More
by Trinity
October 31, 2025
My car was not washed at all. I had also asked for a copy of my paperwork and the extra plan I pay money for. I never received a phone call or email. 2 of my concerns were not add I had also asked for a copy of my paperwork and the extra plan I pay money for. I never received a phone call or email. 2 of my concerns were not addressed as well. More
by AWESTRICK21
October 30, 2025
Anthony was honest, kind, pleasant to work with and an overall genuine happy upbeat attitude. overall genuine happy upbeat attitude. More
by PEBSNAK
