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Coastal Kia
Wilmington, NC
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,534 reviews
July 10, 2022
Thank you for the service and the car for my daughters sixteenth birthday, it has been great sixteenth birthday, it has been great More
by BRIDGET1WILLIAMS
Verified Customer
July 09, 2022
Coastal Kia did whatever they needed to do in a reasonable amount of time and , The service was done well, and the price was definitely within reason! reasonable amount of time and , The service was done well, and the price was definitely within reason! More
by slm-earman
Employees Worked With
July 09, 2022
Took care of my needs immediately. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. More
by GINTHERBRAUN
Employees Worked With
July 09, 2022
I took my Kia for recall. I told the service tech on the phone that my ABS light was on. I assumed the recall would take care of it. When I received my car, the tech told me m I told the service tech on the phone that my ABS light was on. I assumed the recall would take care of it. When I received my car, the tech told me my ABS light was on. My car was sitting outside ready to go. Not very good communication. More
by sminton0
July 08, 2022
My son had just purchased a KIA Sorento and we took it in to have the oil changed along with an overview of the car. They were friendly and extremely helpful. to have the oil changed along with an overview of the car. They were friendly and extremely helpful. More
by JNEWBER
Employees Worked With
July 07, 2022
Great customer service. Great follow ups on sale and service. Have been treated well throughout our buying and owning process. Great follow ups on sale and service. Have been treated well throughout our buying and owning process. More
by demoore.usmc
Employees Worked With
July 07, 2022
Customer service was amazing! Love our new Telluride. We are beyond happy that we chose to purchase at Coastal Kia. Love our new Telluride. We are beyond happy that we chose to purchase at Coastal Kia. More
by DANIKAJAE
July 06, 2022
My 4th new car with Coastal Kia was purchased yesterday! Steve Kramer always goes above and beyond to get me into the car I truly want, even with not perfect credit! I’m 59 and have hair pulling nightmare e Steve Kramer always goes above and beyond to get me into the car I truly want, even with not perfect credit! I’m 59 and have hair pulling nightmare experiences at any and all dealers until my first coastal Kia experience a few years back! It’s like normal shopping, no stress no hassle no haggling just really great serve! I got my 2023 Sportage yesterday afternoon and I love it so so so much! Great cars, great service all the way down to financing! More
by Mocha4susie
July 06, 2022
Recently moved from Huntsville Alabama and this service department is superior in every way to the one in Huntsville. department is superior in every way to the one in Huntsville. More
by KIRK.BRUNKER
July 06, 2022
Great fast service. Bob was efficient and laid out the issues with my car clearly. Bob was efficient and laid out the issues with my car clearly. More
by CTHOMPSON116
Employees Worked With
