
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service department mgr provided a verbal quote for tow hitch installation, which helped me make the decision to move forward. The charge was as quoted and the technician also discovered that I needed a 4 hitch installation, which helped me make the decision to move forward. The charge was as quoted and the technician also discovered that I needed a 4 wheel alignment, which was taken care of for a reasonable charge. Overall, very happy. More
I have my car services performed by my dealer because they know my car and they treat me well. I may pay more for services but it is worth it to me. they know my car and they treat me well. I may pay more for services but it is worth it to me. More
Called to let them know exact piece of trim needed replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replacement (installation) 2 appointments, 2 interrupted work days for me when same repair could and should have been done in 1 Waste of my time More
Muy bueno y muy buen trato buenos precios los autos súper lindos y excelente servicio lindos y excelente servicio More
Dealership personnel was friendly, courteous, and very professional. They gave me the feeling that made me want to return again. professional. They gave me the feeling that made me want to return again. More
Dealership was verry neat and clean as for the service rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the ac rep's. I talked with several of the rep's and they have been very helpful. I am concerned about one issue. When I release the brake to step on the accelerator it makes a clonking noise. Service mechanic wouldn't do anything because he didn't hear the noise. It doesn't do it all the time. Please believe me and I am concerned if it is a brake issue. More
I live out of town and had to use your service department while visiting my kids . Marquita Best was my service consultant and she is the reason I will drive 4 hours and have any work done by your department while visiting my kids . Marquita Best was my service consultant and she is the reason I will drive 4 hours and have any work done by your department. She is an excellent customer service rep for your dealership. More
Bentley, Uber, and Jan were excellent to work with! They helped me select the perfect vehicle for my particular needs and payment. They helped me select the perfect vehicle for my particular needs and payment. More
steve kramer is a real pro, I have had the pleasure dealing with steve on several purchases over the years ....great staff from sales , finance to service department .I would highly recommend Coastal K dealing with steve on several purchases over the years ....great staff from sales , finance to service department .I would highly recommend Coastal Kia when searching for your next vehicle ! More
Overall I was happy with my experience. I felt I was being listened to by my salesman. I felt I was being listened to by my salesman. More