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Coastal Kia
Wilmington, NC
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,535 reviews
June 08, 2022
I clicked the FACEBOOK link and Steve Kramer encouraged me to come on down…when I arrived I was greeted by Steve personally who assigned a sales associate to work with me to figure out what would work with me to come on down…when I arrived I was greeted by Steve personally who assigned a sales associate to work with me to figure out what would work with my budget. I cannot believe the SUPERIOR customer service given by Kelvin Swinson! He was straightforward in dealing with me. He explained ALL points of getting into a new Kia! Absolutely recommend purchasing a vehicle from Coastal Kia! Michael Mascavage in Finance worked out great workable payments. More
by ihvgr8kdz
Verified Customer
June 08, 2022
Bob in the service department is fantastic to work with! We used to take our vehicles to another dealership for service. We tried to make an appointment and were told it would be at least six weeks to get We used to take our vehicles to another dealership for service. We tried to make an appointment and were told it would be at least six weeks to get our vehicle in for a safety concern that we had. Bob was able to get us in within 2 days! We will continue to drive a little farther to get our vehicles serviced because Bob and Coastal Kia offer top notch customer service! More
by karenkuczynski
Employees Worked With
June 08, 2022
Very clean neat professional people and on most days you get right in and ride out get right in and ride out More
by Patricia Massing
Employees Worked With
June 08, 2022
Thanks Jason Dodd for your professionalism and taking the time to make me feel comfortable while I was there purchasing my Kia optima. You should me kindness with a great smile. You also took the time to g time to make me feel comfortable while I was there purchasing my Kia optima. You should me kindness with a great smile. You also took the time to go over with the steps to help me understand what I was getting into. Thanks again More
by rmc8740
Employees Worked With
John Wallace, Jason Dodd, Skylar Fulford
June 07, 2022
I bought a car from them and a couple things were a little off and They address my concerns right Away very helpful and professional thanks to everyone there that made my experience seamless little off and They address my concerns right Away very helpful and professional thanks to everyone there that made my experience seamless More
by kelleap
Employees Worked With
June 07, 2022
I cannot believe the SUPERIOR customer service given by Kelvin Swinson! He was straightforward in dealing with me. He and Steve Kramer explained ALL points of getting into a new Kia! Absolutely recommend p Kelvin Swinson! He was straightforward in dealing with me. He and Steve Kramer explained ALL points of getting into a new Kia! Absolutely recommend purchasing a Kia with Coastal Kia! More
by ihvgr8kdz
June 06, 2022
Best customer service and staff around. I am so glad that I bought my 2022 Kia Telluride from this great dealership! I am so glad that I bought my 2022 Kia Telluride from this great dealership! More
by HALEYALYS94
June 03, 2022
Great service and communication was outstanding when issues arose! Shuttle service came in very handy! issues arose! Shuttle service came in very handy! More
by TOMRAGER
Employees Worked With
May 30, 2022
Friendly, courteous, reliable, affordable, time efficient, trustworthy, professional, and caring, what more can I say? efficient, trustworthy, professional, and caring, what more can I say? More
by PRAYNFORU
Employees Worked With
May 30, 2022
Very professional and helpful when you are there for service of your vehicle. Very pleasant ! service of your vehicle. Very pleasant ! More
by slvought
Employees Worked With
