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Coastal Kia
Wilmington, NC
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,535 reviews
May 29, 2022
The service was professional and courteous. They ensured I was quickly able to get the car I wanted, to fit my needs. My salesperson was very communicative and addressed any concerns I had. I d They ensured I was quickly able to get the car I wanted, to fit my needs. My salesperson was very communicative and addressed any concerns I had. I didn’t feel rushed or pushed into purchasing. It was a pleasant buying experience. More
by WISH4MARINE
Verified CustomerEmployees Worked With
Skylar Fulford
May 28, 2022
Great customer care, highly recommend. Within the first 2 weeks of owning my car I received 3 phone calls thanking me for my purchase and asking if I needed anything or had any questions. Within the first 2 weeks of owning my car I received 3 phone calls thanking me for my purchase and asking if I needed anything or had any questions. More
by COURTNEYANN.32
Employees Worked With
Jason Dodd
May 28, 2022
Very good the whole staff were very professional. .it was very good experience!. This the best dealership in our town! .it was very good experience!. This the best dealership in our town! More
by MRADFORD1941
May 27, 2022
Awesome service & attention to any needs. Friendly staff. Thanks for an awesome job.KIA rocks. Friendly staff. Thanks for an awesome job.KIA rocks. More
by GLENSPEN53
May 27, 2022
Everything was clearly communicated. Expectations were set correctly, and ourr vehicle was delivered on time and very clean. Expectations were set correctly, and ourr vehicle was delivered on time and very clean. More
by sandyw0
Employees Worked With
May 27, 2022
Costal Kia has a beautiful showroom, but more importantly has the kindest, most helpful and attentive employees. My experience was top notch and it was by far the best experience I have had while purchasing has the kindest, most helpful and attentive employees. My experience was top notch and it was by far the best experience I have had while purchasing a car. The follow up after the purchase really sets the apart. More
by mnbrightvt94
May 26, 2022
The Wilmington NC dealership is friendly and very helpful. It was a great experience and I am thankful for the service. helpful. It was a great experience and I am thankful for the service. More
by BENPITTMAN65
Employees Worked With
May 26, 2022
Wonderful dealership. Everyone very courteous and helpful. Nice sitting area to wait while car is getting serviced. Everyone very courteous and helpful. Nice sitting area to wait while car is getting serviced. More
by my2sunz46
May 25, 2022
We were very pleased with dealing with Brandon to purchase our new Kia. He was very friendly, professional and answered all our questions. He was very easy to work with and found us the exact car w purchase our new Kia. He was very friendly, professional and answered all our questions. He was very easy to work with and found us the exact car we were looking for. We will definitely recommend Coastal Kia and Brandon to all our friends. Janet & Thomas West More
by Tom9231
Employees Worked With
May 24, 2022
Really impressed! Very Clean, very friendly, very upfront about everything. The waiting area was spotless! They even have snacks, Drinks, and Coffee while you wait! Fr Very Clean, very friendly, very upfront about everything. The waiting area was spotless! They even have snacks, Drinks, and Coffee while you wait! Free Wi-Fi, comfortable seating. The Service department is fast, professional and Friendly. It was a great experience overall. Highly recommend! More
by MULLINSS0
Employees Worked With
Other Employees :
Skylar Fulford
