Back

Coastal Kia

Wilmington, NC

4.8
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,907 reviews

October 01, 2022

Always professional and keep me updated on the progress of my car. Upon arrival I’m given an estimated cost and time of completion. More

by Donna McCulloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for our Service Consultant Sam Weisman. Thank you! Please call us if you need anything. Thank you for trusting our Coastal Kia service team with your automotive service needs.

October 01, 2022

I can always count on Kia to help me , keep my car in working order . They are all very helpful and experience in each of the fields.I’m so Grateful for Kia for fixing my car so many times in the past. T More

by rrerisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Coastal Kia responded

Thank you! Your five star service review and compliments for our service team are greatly appreciated. It was thoughtful of you to rate so many of our service employees with such high marks. We are thrilled we were able to exceed your expectations. Thank you for choosing Coastal Kia!

October 01, 2022

I have been with this dealership since 2013. I have had 3 KIA,s from there and cannot say anything but good words about their service. More

by BLANEHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Coastal Kia responded

Thank you so much for your five star review and loyalty to our Coastal Kia team. Please call us if you need anything. Thank you for choosing Coastal Kia!

October 01, 2022

Great service. Customer service rep did outstanding job of keeping me informed. He was very pleasant More

by TERRY.ELLIS13
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We are thrilled he exceeded your expectations. Please call us if you need anything.

October 01, 2022

They assisted me with finding a new vehicle after my accident. My salesperson Steve was always available to answer my questions throughout the process and has been more then willing to go the extra mile More

by KEGAN03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Coastal Kia responded

Congratulations! We are thrilled to hear our Product Specialist Steve Kramer exceeded your expectations after your unfortunate accident. Enjoy! We are here to help if you need anything. Thanks again!

September 30, 2022

Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much More

by BEAUTIFUL9396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Coastal Kia responded

You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.

September 30, 2022

Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much More

by BEAUTIFUL9396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Coastal Kia responded

You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.

Sep 30, 2022 -

Coastal Kia responded

You are very welcome... thank YOU! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very pleased with my service...very nice staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high ratings for our service team members too. Please call us if you need anything.

September 29, 2022

.we were .actually surprised by how Ever was easy, cooperative and knowledgeable as was GQ! More

by Annie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GQ
Sep 30, 2022 -

Coastal Kia responded

Great news Annie! Thank you for the five star review and compliments for our Product Specialist Ever Quezada. It was thoughtful of you to go online and rate your recent experience. Congratulations and enjoy! Please call us if you need anything.

September 29, 2022

Saw the vehicle I was interested on the website, scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waitin More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Nicholas, Jason Dodd
Sep 30, 2022 -

Coastal Kia responded

Thank you Nick! We sincerely appreciate the five star rating and amazing testimonial. Congratulations! Thank you for choosing Coastal Kia. Thank you for the five star for so many of our team members as well. Enjoy!

September 29, 2022

We were very impressed with both the courtesy and knowledge of the sales staff. Ever and Cody did everything possible to make the sales of both vehicles a pleasant experience for all. More

by EV Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Uber Hernandez
Sep 30, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to mention Ever and Cody by name. We sincerely appreciate your business. Please call us if you need anything. Congratulations and enjoy!

...
258
...