
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
Fast, helpful service. Waiting area was clean and well supplied with reading material, TV and snacks. Bob kept me updated on how things were going. Very helpful. supplied with reading material, TV and snacks. Bob kept me updated on how things were going. Very helpful. More
Timely and courteous service. Snacks and drinks in the waiting area. I absolutely adore the shuttle driver. They even had the shuttle service on Christmas Eve! Trustworthy group. waiting area. I absolutely adore the shuttle driver. They even had the shuttle service on Christmas Eve! Trustworthy group. More
The people in the service department were wonderful. They went out of their way to take care of me and my car. They followed up with me to make sure everything was going well with the car, it was, and truly went out of their way to take care of me and my car. They followed up with me to make sure everything was going well with the car, it was, and truly seemed to care!!! The shuttle driver and assistant were friendly and made the ride enjoyable! More
We were happy with the sales team . Friendly team. I made them aware that I already have a leased a kia and they reassured me that by attaining a new 2nd lease My other vehicle wouldn't be burdaned to made them aware that I already have a leased a kia and they reassured me that by attaining a new 2nd lease My other vehicle wouldn't be burdaned to pay any of the return fees or reasonable mileage overage charges (my return date is may 2021). Very accommodating!! More
My precious husband Howard, p assed away in April. Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once h Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once he was no longer able to do so. I have been so very impressed at how helpful Howard has been in keeping his promise to my husband and in keeping my Kia in top condition has meant to me. Howard goes beyond "great customer service." He gives me peace of mind that anything done to the Kia is needed and not taken advantage in any way. THANK YOU Howard! More
Friendly,professional,courteous staff.Car was picked up at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. More
The customer service is always good. I've worked with Sam every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. More
Great service from a team that looks out for customers. I am happy with my new tires and previous recall inspection. Thank you very much. I am happy with my new tires and previous recall inspection. Thank you very much. More
Service was excellent. Bob listened and took care of everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. More
Don was super helpful and assisted me and making a great choice. I would recommend him to everyone and I have. I told all of my friends that they need to see him so that he could have them riding in a new choice. I would recommend him to everyone and I have. I told all of my friends that they need to see him so that he could have them riding in a new vehicle too. More