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Coastal Kia
Wilmington, NC
5,538 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,538 reviews
January 22, 2021
Fast friendly service. And the job was done in a very timely manner. Great job. Needed service for a recal and I was very satisfied that they were able to get me in and out the same day. timely manner. Great job. Needed service for a recal and I was very satisfied that they were able to get me in and out the same day. More
by LISAWYATT6
Verified CustomerEmployees Worked With
January 22, 2021
Service department was super kept me informed as car was being service. Howard was totally professional a credit to dealership called me several times updating status. Would recommend service to anyone. being service. Howard was totally professional a credit to dealership called me several times updating status. Would recommend service to anyone. More
by PMBOULD
Employees Worked With
Bob who drove courtesy car super professional man great personality, Howard Ramsey
January 22, 2021
Sam was quick to point out the items I needed to address fairly quickly. I attended to a couple of those while my car was there for an oil change. Team is always very courteous and on the ball. I appreciate fairly quickly. I attended to a couple of those while my car was there for an oil change. Team is always very courteous and on the ball. I appreciate that, as I work. More
by LMHOON2DOGS
Employees Worked With
January 21, 2021
Bought the car when dark outside unhappy with the color and the overall experience of not being able to bring car back with 20 miles and the overall experience of not being able to bring car back with 20 miles More
by DWSTOKES3
January 21, 2021
Great service. Fast friendly and honest. Sam kept me informed about my vehicle. He went over the inspection and explained everything. Guys did a great job. informed about my vehicle. He went over the inspection and explained everything. Guys did a great job. More
by RHIGDON75
Employees Worked With
January 21, 2021
I don't see how it can get any better; meet me as I walk in, tell me what they will be doing, call me when it's ready (in less than 2 hrs...Plan A. in, tell me what they will be doing, call me when it's ready (in less than 2 hrs...Plan A. More
by JOHN
January 21, 2021
I always have good experiences when I have my car worked on. The reason I bought another Kia was because of the service department. Especially because of the service and attention Sam Weisman gives to my n on. The reason I bought another Kia was because of the service department. Especially because of the service and attention Sam Weisman gives to my needs. He’s Fantastic. More
by LAKE.S
Employees Worked With
January 21, 2021
Great service. Comfortable setting. Quick and painless. Kept me updated throughout. Snacks, internet and TV available. Always enjoy dealing with Sam, as he meets you as you pull up and walks you out at the Kept me updated throughout. Snacks, internet and TV available. Always enjoy dealing with Sam, as he meets you as you pull up and walks you out at the end. Great job. More
by MIKEBELL7
Employees Worked With
January 21, 2021
Great experience all around!Kelvin and all others were Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! Great experience all around! Kelvin and all others were friendly, easy to work with and quick! Love the car and we will remain Kia customers! More
by JOANNASOUZA79
