
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service was good. They fixed the issue with my tires and found a second issue with my steering wheel that I didn’t know about and fixed it as well. and found a second issue with my steering wheel that I didn’t know about and fixed it as well. More
One word to describe Coastal Kia Service-OUTSTANDING! Bob Tomlin, John WiggerWOWZER! Their customer service is award-winning and keeps my Kia service with them Tomlin, John WiggerWOWZER! Their customer service is award-winning and keeps my Kia service with them More
I was looking for a Certain model car, Kia Forte, for my son to drive back and forth to college I checked the lot for what they had that was late model with lower mileage. It had to be this model and it had son to drive back and forth to college I checked the lot for what they had that was late model with lower mileage. It had to be this model and it had to be white. I talked to Kelvin Swinson on the phone and explained what I was looking for and he said he’d call me if a white Forte came in. I didn’t expect to hear back for a while. He called me two days later and was excited to tell me that exactly what I was looking for had just come in. I was surprised and made an appointment to see him that same afternoon. He was absolutely correct because it was spot on what we were looking for. The sales process was quick and painless, quite enjoyable actually. We have been well satisfied with the car. Coastal Kia has called to check on us a couple of times. I would highly recommend Coastal Kia! More
We are so excited about our new Kia Telluride, it is the perfect fit for our growing family! John and the team at Coastal Kia were amazing to work with and made the whole process such a great experience! perfect fit for our growing family! John and the team at Coastal Kia were amazing to work with and made the whole process such a great experience! More
Great service! They got my tire replaced and basic maintenance done and even delivered the vehicle back to my office! Very satisfied and highly recommended! maintenance done and even delivered the vehicle back to my office! Very satisfied and highly recommended! More
Have been to other dealerships where the sales people are very pushy. Jason was very patient and did not try to sell us anything we did not want. Very experienced person and understood what we wanted in a v very pushy. Jason was very patient and did not try to sell us anything we did not want. Very experienced person and understood what we wanted in a vehicle. More
Salesman was great! Worked deal over the phone and when we came to pick it up, everything was as we discussed. Finance department, not so much. Had to wait over 45 minutes before starting the process of we came to pick it up, everything was as we discussed. Finance department, not so much. Had to wait over 45 minutes before starting the process of having someone complete a cash purchase. They were training someone that day. Apparently our time is not valuable. So very happy with Salesman, not happy with Finance. More
I already feel this out and gave them an excellent overall. I do not want to continue to repeatedly receive these recommendation request. As I said before, I think that overall this is an excellent Ki overall. I do not want to continue to repeatedly receive these recommendation request. As I said before, I think that overall this is an excellent Kia dealership! More
This is my third vehicle purchase from Coastal Kia and I could not be any happier! My salesman, Brandon was amazing and worked diligently to ensure I was making a purchase that made sense for my situation. could not be any happier! My salesman, Brandon was amazing and worked diligently to ensure I was making a purchase that made sense for my situation. Tyler in finance went above and beyond and was able to present a package that was in my price range and fulfilled all my needs. Sam and Bob in service have always been the reason I keep coming back! Their knowledge and advice keeps my vehicles in the best shape with all the miles I drive! Thanks to the Coastal Kia Team for doing the great job you do! More
The man who greeted me (name?) was very kind & thorough. Love the waiting room. Guy told me cost first. Very nice and very polite. Thank you! Love the waiting room. Guy told me cost first. Very nice and very polite. Thank you! More