Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,528 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,528 reviews
September 24, 2020
Excellent service! Questions answered and felt like our interests were what was important! Our vehicle was ready within the time we were advised it would be when we first arrived. The waiting room was lai interests were what was important! Our vehicle was ready within the time we were advised it would be when we first arrived. The waiting room was laid out to allow for Covid safe seating. More
by GWEN.BAKER11
Verified CustomerEmployees Worked With
Howard Ramsey
September 24, 2020
Excellent service. Greeted in a professional manner and explained what work was to be done. Was offered a ride into Wilmington and also explained how long the process would take. explained what work was to be done. Was offered a ride into Wilmington and also explained how long the process would take. More
by lengelbert113
Employees Worked With
September 23, 2020
I like that they have the option especially at this time of covid-19 to come to where you are to puck up your vehicle. of covid-19 to come to where you are to puck up your vehicle. More
by swancobi
Employees Worked With
September 23, 2020
I went there for check engine light after a wreck repair. Coastal Kia found the problem then informed me of it. CK informed me it was a 200.00 part and it appered to be damaged due to the wreck weeks ago. I Coastal Kia found the problem then informed me of it. CK informed me it was a 200.00 part and it appered to be damaged due to the wreck weeks ago. I took it back to the original repair shop and the original repair shop is fixing it since the check engine light was due to the wreck. Thanks CK. The people there are welcoming and seem to be trustworthy people. Also i wasnt charged for the engine check. More
by JERRY.WILLIAMS28349
Employees Worked With
Howard Ramsey
September 23, 2020
The person that we met two years ago; Jason is the reason we came back. A true ambassador no pressure; he knows his product and guides you. we came back. A true ambassador no pressure; he knows his product and guides you. More
by BRUTUS69DOG
September 23, 2020
Good service and the writers knew their stuff. Plus, they took care of the complicated lifetime warranty which saved me big bucks. And the car was ready on time. took care of the complicated lifetime warranty which saved me big bucks. And the car was ready on time. More
by TRISURFER
Employees Worked With
September 22, 2020
I went into Kia thinking I would get information on how to purchase a car from Kia and I was blown away by the professionalism and kindness. I thankfully left with a new Rio. Couldn't be happier!!! Thank to purchase a car from Kia and I was blown away by the professionalism and kindness. I thankfully left with a new Rio. Couldn't be happier!!! Thank you again More
by DFEDER1975
September 22, 2020
Like Usual, Howard has provided excellence and reasonable service. Always makes sure to understand what I'm getting into before I agree with any purchases, and provide very simple layman terms for anything w service. Always makes sure to understand what I'm getting into before I agree with any purchases, and provide very simple layman terms for anything wrong with my car. Always a pleasure to work with Howard. More
by joquanaltmanleach
Employees Worked With
Howard Ramsey
September 21, 2020
We had a very good experience with everyone at coastal Kia, this was our second vehicle we have purchased and would highly recommend them for your next purchase Kia, this was our second vehicle we have purchased and would highly recommend them for your next purchase More
by TODD.C.WILSON
Employees Worked With
September 21, 2020
Our salesman Brandon Wright went above and beyond. Excellent customer relations. No high pressure. Knows everything about his product. Treated us with respect professionalism. Will purchase from h Excellent customer relations. No high pressure. Knows everything about his product. Treated us with respect professionalism. Will purchase from him again! More
by J&EWILSON
Employees Worked With
Other Employees :
Brandon Wright - 10 stars!, Jason Stone, Bill Mathias
