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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
August 14, 2020
All the service was completely an in a timely manner the service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done More
by WINDHAMJAMES1955
Verified Customer
August 14, 2020
John went above and beyond to ensure our process was easy and fast since we were coming from Benson to purchase our new Kia Sorento. Professional. Courteous. Knowledgeable. and fast since we were coming from Benson to purchase our new Kia Sorento. Professional. Courteous. Knowledgeable. More
by marlenesmith109
August 14, 2020
Very helpful in finding all means possible to bring your car home today. Very satisfied with the deal I got on my trade in. Happy! car home today. Very satisfied with the deal I got on my trade in. Happy! More
by Stevepowell214
Employees Worked With
Other Employees :
Kevin West
August 14, 2020
Friendly and Professional I was looking to buy a new white 2020 Soul S with light-colored interior. Eddie, Uber, and Tyler hooked me up with what I wanted with the maximum dis I was looking to buy a new white 2020 Soul S with light-colored interior. Eddie, Uber, and Tyler hooked me up with what I wanted with the maximum discount and minimum hassle. I visited the dealership one afternoon and these guys stayed late to make it all happen. I drove away happy with my new car purchase that day. More
by riderdon7
August 13, 2020
Great on initial service but difficult to get follow up service completed. Had to order a part but service not completed and it’s been several weeks service completed. Had to order a part but service not completed and it’s been several weeks More
by CHERYL.SAMUEL4
August 13, 2020
Exceptional service! All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to a All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to all of my friends! More
by Mintzb
Employees Worked With
Jason Dodd
August 12, 2020
Everyone I dealt with was professional and very kind, quite unlike the experience I had 4 years ago at this dealership. The new staff made my car buying experience a pleasure instead of a regret. Than quite unlike the experience I had 4 years ago at this dealership. The new staff made my car buying experience a pleasure instead of a regret. Thank you so much, Kevin! Thank you all! More
by HARLEYKAT1
August 12, 2020
Great customer service!!! Highly recommend the service center!!! Always there to help with all my service needs and always follows up to make sure everything went well. center!!! Always there to help with all my service needs and always follows up to make sure everything went well. More
by shauna.dye
Employees Worked With
August 11, 2020
Everyone was very professional and friendly. My problem was resolved in a timely manner. I had to have headlamps replaced and suggestions were made for other issues before they presented a problem. I di was resolved in a timely manner. I had to have headlamps replaced and suggestions were made for other issues before they presented a problem. I did not feel pressured to adhere to suggestions although I had these things taken care of. I love Coastal Kia More
by GRACIE10
Employees Worked With
August 11, 2020
Awesome experience! Everybody worked hard to help me purchase my dream car! The process was smooth and John took the time to review multiple cars before I made my decision! Great job, great team! purchase my dream car! The process was smooth and John took the time to review multiple cars before I made my decision! Great job, great team! More
by Bquickfixer
Employees Worked With
John Wallace
