
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Service Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my tim Steve listen to me and my situation and worked hard to get me a rate I could afford. He didn't give me any "buy today" pressure and let me take my time making what is a big decision. I would go to Coastal Kia again to get another vehicle. More
My appt was at 11:05. I arrived at 10:30 & was actually leaving at 11:05. Efficient, personable folks. Bob is the best! Great! leaving at 11:05. Efficient, personable folks. Bob is the best! Great! More
Great service, Sam explained everything about the service and answered my questions. He help me understand w everything that was going on the vehicle. Sam was very respectful. service and answered my questions. He help me understand w everything that was going on the vehicle. Sam was very respectful. More
Within five minutes I have the car of my choice and within 15 minutes paperwork had began. No pressure, awesome customer service! Best car-buying experience ever! within 15 minutes paperwork had began. No pressure, awesome customer service! Best car-buying experience ever! More
I called Kia yesterday and spoke with this gentleman about my check engine light being on he scheduled me an appointment to come in at 2:30PM so I went all the way to Wilmington which is 55 minutes away about my check engine light being on he scheduled me an appointment to come in at 2:30PM so I went all the way to Wilmington which is 55 minutes away from my house to get my car looked at. He came back and told me there was an evap problem but it would be fine to drive. He said he had ordered the part and it would take approximately two days and they would call me to come in and it will take about an hour to fix. Yesterday afternoon I went to go fill my car with gas and there is an issue where my car is not accepting fuel as I’m pumping gas it is pouring back out of my gas tank. I’ve tried to contact the Kia dealer today and they said that they are unable to get me a rental because they don’t have power due to the recent Hurricane however if my car would’ve been serviced properly yesterday they would have discovered the issue and I would not be without a vehicle and no way to get it serviced or to get a rental. More
Jason Dodd & Coastal Kia helped me get the Kia Soul I wanted so bad! Jason Dodd was Awesome & done just as he promised!! I wish all salesmen were like him!! He gets my 5 stars for sure!! So does Coastal wanted so bad! Jason Dodd was Awesome & done just as he promised!! I wish all salesmen were like him!! He gets my 5 stars for sure!! So does Coastal Kia as a whole dealership!! Highly Recommended!! Thanks again Jason Dodd & Coastal Kia!! More
Great The salesmen I had the pleasure of dealing with was Kelvin Swinson and he made the process easy. He is down to earth. This is the first time I bough The salesmen I had the pleasure of dealing with was Kelvin Swinson and he made the process easy. He is down to earth. This is the first time I bought a brand new car and the first time I bought from a big dealership. This is my 3rd kia suv. My first was a 2010 Kia Sportage, then a 2015 Kia Sorento and now a 2020 Kia Sportage SX Turbo. Mr. Kelvin was very easy to talk to and took the time to show me all the features on the car and how to use them. Any concerns I had before and after the sale he took care of. He is a true asset to Coastal Kia and I appreciate his genuine self. You don't find that alot. Anytime I have a question he is a phone call or visit away. So all in all I had a great experience More
Newbie This was my first time using Coastal Kia since I recently moved to the area. The service was efficient, the assessment of my car's needs and the expla This was my first time using Coastal Kia since I recently moved to the area. The service was efficient, the assessment of my car's needs and the explanation to me was excellent. I left with some services completed and a plan for doing the remainder of the work. I even got a follow up phone call to see if everything was working out okay. I'm very please with the quality of service and the customer service. More
better than excellent review questions re sales staff can be confusing, is too long, should be shorter. what else can i say about brandon wright . he is an excellent and co review questions re sales staff can be confusing, is too long, should be shorter. what else can i say about brandon wright . he is an excellent and courteous person and made the experience very good. More
New 2020 Sportage Everyone at the dealership was very friendly and helpful. There was no pressure and the pricing was very fair. The financing options were very clear Everyone at the dealership was very friendly and helpful. There was no pressure and the pricing was very fair. The financing options were very clear. More