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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
July 17, 2020
New Kia Soul Purchase Worked with a new salesman Edwin. He was knowledgable about the Soul and answered all questions. During the negotiations, Steve Kramer assisted with c Worked with a new salesman Edwin. He was knowledgable about the Soul and answered all questions. During the negotiations, Steve Kramer assisted with closing the sale. The fiancé manager, Chris M. Was helpful. Would recommend Coastal Kia and their staff to family and friends. More
by Tigger50
July 16, 2020
Friendly courteous dealership Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sa Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sales to finance have always been a pleasure to deal with More
by JHASSELL
Verified CustomerEmployees Worked With
July 16, 2020
Honest and reliable Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. More
by LByrne
Employees Worked With
Bob driving the courtesy van, Howard Ramsey
July 16, 2020
Professional, responsive and courteous.I trust them to Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. More
by CYNTHIA.VAUGHAN
Employees Worked With
Howard Ramsey
July 15, 2020
Thorough examination of car I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead an I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead and get it all done at once. I drove away with confidence my car was in perfect shape. Everyone is super nice at Kia. I was even offered a popsicle! More
by MICHELLEBROWNANDERSON
Employees Worked With
Other times I have been in for service, Bob, Sam and the driver Bob have been great too., Howard Ramsey
July 15, 2020
Kelvin was very friendly and helpful! It was my first time purchasing a Kia. Kelvin answer all my questions and had me in my new car that day! time purchasing a Kia. Kelvin answer all my questions and had me in my new car that day! More
by SULLIVANCANADY1
Employees Worked With
Kelvin Swinson
July 15, 2020
Optima Service As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you are apprehensive about having a dealership service your car try Coastal Kia you will not be disappointed, Howard, Bob, Sam and John will make sure you are satisfied. More
by ronne
July 15, 2020
I have been going to Coastal Kia since I moved to NC. Each visit whether for service or sales has been exceptional. The facility is good but the staff are excellent. Each visit whether for service or sales has been exceptional. The facility is good but the staff are excellent. More
by rssparrish
Employees Worked With
July 14, 2020
Great experience with Steve and Michael from start to finish! I was able to drive away in my brand new 2020 Kia Sorento and Steve and Michael made it happen. I am so appreciative and would not change any finish! I was able to drive away in my brand new 2020 Kia Sorento and Steve and Michael made it happen. I am so appreciative and would not change anything about my experience. Thank you, Deanna More
by Deanna
July 13, 2020
The service staff at Kia are quite amazing! They do a great job on your vehicle. And Sam and Bob are always courteous and helpful! great job on your vehicle. And Sam and Bob are always courteous and helpful! More
by Nara Radhakrishnan
