
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My whole experience with costal kia was absolutely fantastic. This was my first new car purchase and costal made the whole process seamless. Steve Kramer was an absolute joy to work with. He reached o fantastic. This was my first new car purchase and costal made the whole process seamless. Steve Kramer was an absolute joy to work with. He reached out ahead of our scheduled meeting to get the process started which saved a ton of time. He also preped the vehicle I was looking at to get the test drive started before I arrived. Tyler desmarest in the finance department was super fun and made the boring paperwork part more fun. Overall my experience with costal kia was easy, fun, and quick. I would recommend Steve and Tyler to anyone who wanted to get a great vehicle at a great price. More
Routine maintenance Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service depa Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service department and Sam was able to work me in the same day. Lounge area comfortable and snacks, water and coffee available. Good experience. More
beautiful new car stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very stopped by thinking showroom closed. it was open and a beautiful blue 2020 forte was waiting for me. great service. Great experience. thank you very much More
Awesome staff / Friendly Qualified Service Service appointment was so easy. We were in and out in just a short time and the Service guys are so friendly! They always follow up with a phone call Service appointment was so easy. We were in and out in just a short time and the Service guys are so friendly! They always follow up with a phone call to make sure is working great! More
Thank you for taking such wonderful care of me. I am a single woman in my 70’s, so all I can do is trust people won’t take advantage of me. You went way above and beyond to make me feel safe and secure. single woman in my 70’s, so all I can do is trust people won’t take advantage of me. You went way above and beyond to make me feel safe and secure. I can’t speak your praises enough! More
Car fell apart in the first year I was completely led astray by this dealership. I was assured time and time again that the car I was purchasing had no engine problems when I bought i I was completely led astray by this dealership. I was assured time and time again that the car I was purchasing had no engine problems when I bought it, and within the first year have had to spend over a grand in repairs that I'm told are multiple years old. I've been told by three separate mechanics that I got fooled into thinking this car was worth what I paid, but I wasn't allowed to have my own mechanic look at the car before I purchased it.. This made every fear of my car buying experience come true. More
Great Online Buying Experience! Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online, and Steve made the experience so easy! He explained everything and answered all the questions I had. He and Mike (finance) bent over backwards to make sure they understood my needs and made it happen! Having the car delivered to me (I didn't even have to leave my house!) was the icing on the cake! Thanks to everyone at Coastal Kia!! More
Sam was great! He scheduled my car's service appt quickly and kept me informed of the progress. He was friendly and helpful throughout my visit at the service dept. and kept me informed of the progress. He was friendly and helpful throughout my visit at the service dept. More
Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More
State Inspection Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ y Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ years and have never been disappointed. Service team is great! More