Coastal Kia

Always easy to work with both service and sales. Kelvin and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team More

Excellence The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in the middle of a pandemic. I won't go anywhere else. More

Very disapointed I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agree I took my 2013 Ford CMax in for a tune up. When I was dropping my car off, the service associate asked if I wanted my spark plugs changed out. I agreed. When my husband picked up my car, he was given the service receipt. I knew the cost was going to be around $400.00. However, what was not made clear to me was the cost of the parts and labor. To change out 4 plugs it was $200.00. I was gobsmacked! When I called back to speak to the person, I asked him if the cost was correct and he assured me that it was. My husband had also asked the same thing when he picked up the car. I was told that the plugs are expensive. However, not $25.00 a piece expensive! I looked up the part number on my invoice and then checked online for the cost. They run about $8.00 a piece. When I told the gentleman this, he asked me if I was looking at the correct part. I assured him that I was. This is totally ridiculous! I understand that they are running a business and have to pay for things. However, I feel that this is price gouging. And the "tune up" consisted nothing more than a fluid change. The gentleman said that he would credit me the difference between what I had found and what they charged me. So I got a credit of $68.00. I feel like I had the word "stupid" written across my forehead when I walked in. I will NEVER EVER again take my car there. Worst experience ever! If you do get work done here, be sure to ask for an itemized list of costs before you walk out the door. Had I done this, I would have opted for some place else. Please understand that my service tech was only going with what he was given. He was fine. More

Everyone there looked great. No bad language used. I felt at home in the dealership. I was never pressured into the car I didn't want. at home in the dealership. I was never pressured into the car I didn't want. More

Super helpful. Friendly and accommodating. We were given a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job. a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job. More

Service work was quick and customer lounge was comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be completed. Good job, this is why I use Coastal vs. a cheaper aftermarket vendor. More

My experience with the dealership was excellent and my service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! More

This dealership was very helpful and everyone was so kind. John Wallace was especially awesome he goes above and beyond for his customers very pleased. kind. John Wallace was especially awesome he goes above and beyond for his customers very pleased. More

Truly a great experience!!! Steve Kramer was professional, courteous and upfront. He listened to what I wanted and helped me stay in my budget. I would definitely recommend Coastal KIA & Steve K professional, courteous and upfront. He listened to what I wanted and helped me stay in my budget. I would definitely recommend Coastal KIA & Steve Kramer!!! More

Great Tariq and dogukan was great the buying experience done professional and very interested in what I won't to buy it and I am very satisfied done professional and very interested in what I won't to buy it and I am very satisfied More