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Coastal Kia
Wilmington, NC
5,909 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,909 reviews
February 28, 2020
Very courteous and professional. Every e who walked thru waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience. waiting area asked if they could help and offered refreshments. Prompt service and advice. Good experience. More
by MARGEFENN39
Verified CustomerEmployees Worked With
Sorry don’t know name of your rep but he was very helpful. 5star, Jason Stone, Howard Ramsey
February 28, 2020
Three is a charm This is the third Kia we have purchased from the dealership. We have been most satisfied with all of our experiences, not only in the purchase of th This is the third Kia we have purchased from the dealership. We have been most satisfied with all of our experiences, not only in the purchase of them but in the follow up we have received from our salesperson and our Service Advisor, Sam. More
by mkdubas
February 27, 2020
Second car we bought here. Great experience as always. Jon went above and beyond. He was very helpful explaining features and helping with our car needs!! Jon went above and beyond. He was very helpful explaining features and helping with our car needs!! More
by APRIL.KAPUSTA
February 26, 2020
Bob does it right. Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is the first time I have owned a KIA, I appreciate them taking the time to answer my questions about the service schedule and how things work in the car. More
by MRSP1051
February 25, 2020
Great dealership experience. The team has been very courteous, professional, and accommodating during my entire car buying process. I am super happy to have found this dealer and decided to use them f courteous, professional, and accommodating during my entire car buying process. I am super happy to have found this dealer and decided to use them for my purchase. More
by khrishamlin
February 25, 2020
Kelvin and the coastal Kia team were amazing and a dream to work with. I am so happy with my new 2021 Kia Soltis and I will be back next time for a new lease. I would recommend Coastal Kia to everyone :) to work with. I am so happy with my new 2021 Kia Soltis and I will be back next time for a new lease. I would recommend Coastal Kia to everyone :) Thank you Kelvin :) More
by SARAMMRAZ
Employees Worked With
Uber , Kelvin Swinson
February 22, 2020
Knowledgeable sales force. Quick in and out with no hassle. If they don't have it in stock, they'll have just what you want in 24 hours. hassle. If they don't have it in stock, they'll have just what you want in 24 hours. More
by TUJEEZE
February 22, 2020
Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product of them and this is from fifty years of driving thanks for a great product More
by Kapustaart
Employees Worked With
Other Employees :
John Wallace, Bill Mathias
February 22, 2020
Very helpful and kind. Bob went above and beyond to make me feel like I was getting the best help ever. Thank you for everything..... me feel like I was getting the best help ever. Thank you for everything..... More
by DARLENE Nance
February 21, 2020
My visit to Coastal Kia was a winning experience! My salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. More
by pattilynnrose
Employees Worked With
Ryan, who was in training with Kelvin, was polite and respectful and accompanied me on my test drive, Kelvin Swinson
