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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
4,605 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 4,605 reviews

May 09, 2024

I had a pleasant experience. Calvin was very good and professional. I would buy another car from Kia. More

by GLPHILLIPSAUTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We are thrilled to hear our Product Specialist Kelvin Swinson earned your trust. Congratulations and enjoy!

Helpful
May 09, 2024

Dependable and an accountable auto dealership that values its patrons. There service is excellent, right! More

by devonna_coward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and amazing comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

Helpful
May 06, 2024

From the time we arrived at the dealership until we left the staff were helpful and friendly. They went above and beyond to make the experience wonderful. More

by meghanlee646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Coastal Kia responded

Fantastic news! We love the feedback including, "from the time we arrived at the dealership until we left the staff were helpful and friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

Helpful
May 06, 2024

always friendly and easy going. Never request a certain rep because they are all very tentative to your needs. More

by VERZAALSFLORIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We appreciate the high marks and kind feedback. We are here if you need us. Thanks again!

Helpful
May 06, 2024

The service department was knowledgeable and the repairs needed were completed quickly and covered by warranty so that’s always a plus!! Gary kept me informed and updated and the vehicle was ready when prom More

by CHUNTER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. We love the feedback including, "Gary kept me informed and updated and the vehicle was ready when promised.!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

Helpful
May 06, 2024

Very friendly and willing to make sure that the customer experience was full filed to the customer’s satisfaction. More

by BOSREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for our Service Consultant Sam Weisman. It was kind of you to go online and rate your recent service experience. Please do not hesitate to reach out if you need us. Thanks again!

Helpful
May 05, 2024

Thank you Coastal Kia! And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehic More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Coastal Kia responded

Great news! We are thrilled to hear you "love your Kia!" Thank you for the five star review and heartfelt testimonial. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. Thank you for choosing Coastal Kia for your automotive service needs.

Helpful
May 04, 2024

Both Brandon and the dealership were incredibly helpful and knowledgeable. I am pleased with my experience at coastal Kia! More

by hessmadeline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Coastal Kia responded

Fantastic news! Thank you for the high marks and for mentioning our Preowned Manager, Tyler Desmarest, and our Product Specialist, Brandon Wright, by name. Congratulations and enjoy! We are here if you need us.

Helpful
May 04, 2024

Cody was busy and Parker was the salesman that took care of me. Great job Parker More

by james_denton2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker
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May 06, 2024 -

Coastal Kia responded

Congratulations on your recent purchase! We sincerely appreciate the five star review and compliments for our Product Specialists Cody Hamilton and Parker Martin. Enjoy! We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us.

Helpful
May 04, 2024

Bob was quick to let me know what the problem was and how he fixed it. More

by rohrerp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Coastal Kia responded

Great news! We appreciate the five star service review. We love hearing our Service Consultant Bob Tomlin exceeded your expectations. Thank you for your loyalty and trust. Please do not hesitate to reach out if you need anything. Thanks again!

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