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Coastal Kia - Service Center

Wilmington, NC

4.8
3,397 Reviews

3,397 Reviews of Coastal Kia - Service Center

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April 05, 2025

Everyone at the dealership was friendly and efficient and the service visit went off without a hitch More

by kbobmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to rate your recent experience. We appreciate the high marks for Mike Mascavage and Bob Tomlin. Thank you for choosing Coastal Kia!

April 05, 2025

Sam always goes avove and beyond for me and is the reason I continue to bring my Kia back to the dealership. More

by Jmreshetar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Coastal Kia responded

Thank you for the high marks! Our service consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts . Thank you for choosing Coastal Kia!

April 05, 2025

Everyone super nice and very helpful. The experience was easy and follow up great. Makes the trip worthwhile. More

by terribbatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

April 03, 2025

The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. More

by LISAMCCRELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
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Apr 03, 2025 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

April 02, 2025

Pleased with service and was ready when promised. Called when it was ready as well! More

by SUZIEMCCULLOUGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star service review and gracious compliments. It was thoughtful of you to give our Service Consultant Bob Tomlin a five star rating as well. We love the feedback including, "pleased with service and was ready when promised." Thank you for trusting Coastal Kia with your automotive service needs.

April 02, 2025

Very easy to work with and handled all my needs Effectively and efficiently. Thank you More

by HuffmanB87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including. "very easy to work with and handled all my needs effectively and efficiently." Thank you for choosing Coastal Kia!

April 02, 2025

Friendly and fast service. From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, th More

by MARTINAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star service review and high marks for so many of our team members. We truly appreciate the five star review and gracious feedback. We are here if you need us. Thank you!

April 02, 2025

I had my oil changed and tires rotated on my Kia Sportage. The service went well. More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious compliments. It was thoughtful of you to rate Bob Tomlin and Gary Nelson with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

March 29, 2025

Quick to get me in, efficient with their work, and the free wash is nice More

by 1976SANGELONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

March 26, 2025

Sam and Gary continue to step up and get me taken care of. Top notch service each time. More

by pzimmer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to mention Sam and Gary in our service department. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

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