Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Good experience and service Everybody was friendly and took less time than estimated. Good job Kia. took less time than estimated. Good job Kia. More
Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sales manager Guder Quezada " needs a lesson in manners and training on how to deal with customers once the sale is over. On a good note Tony Kirschner and Jan Ramous where very helpful. Over all worst Sales experience. More
Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. service department isn’t always 100%. More
I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. The car was ready when he said it would. The waiting area is clean with a good variety of snacks. The only disappointing thing is the coffee. I have been to dealers with good quality coffee machines that offer a variety of coffee/tea drinks. More
Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More
The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More
Everyone from here has been helpful and friendly. All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! More
Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. The people are awesome and maintenance Always fast and great. I am a long time customer. More
Greet customer at the door. Very polite when speaking to the customer and explaining what needs to be done Very polite when speaking to the customer and explaining what needs to be done More