Coastal Kia - Service Center
Wilmington, NC
3,455 Reviews of Coastal Kia - Service Center
Bob kept me up to date on the latest recall and ordered the parts to have it fixed. He said he would call and schedule an appointment as soon as they arrived. the parts to have it fixed. He said he would call and schedule an appointment as soon as they arrived. More
Sam Weisman was very nice and was super helpful to me during my service. It was a great experience. during my service. It was a great experience. More
Bob is terrific and always very helpful. He explains things clearly and always follows up with a phone call to make sure everything went well. He explains things clearly and always follows up with a phone call to make sure everything went well. More
car in for recall convinient appt. service dept kept me informed very professional topped it off with a car wash.surprised and appreciated. service dept kept me informed very professional topped it off with a car wash.surprised and appreciated. More
Everyone, from the moment we pull under the service roof, is always friendly, cooperative, and helpful and they always get the paperwork done in a timely fashion. Volvo needs to take a cue from you all! is always friendly, cooperative, and helpful and they always get the paperwork done in a timely fashion. Volvo needs to take a cue from you all! More
I got an appointment at a time that worked for me, they were prompt, professional, did as agreed, provided shuttle service, etc. A great experience were prompt, professional, did as agreed, provided shuttle service, etc. A great experience More
Kia is always helpful and very knowledgeable. Thei service is excellent. Bob Thomlin is wonderful and always takes care of me. David Knowles is a fantastic shuttle driver. Very friendly and Thei service is excellent. Bob Thomlin is wonderful and always takes care of me. David Knowles is a fantastic shuttle driver. Very friendly and would recommend both them and Kia to anyone! More
The process of making an appointment with service department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in sche department for a factory recall was smooth and easy. Hassle free, no wait time, and the representative on the phone was on point and precise in scheduling an appointment for me to bring in my Telluride. I am so glad Wilmington has a top Kia dealer like Coastal Kia. More
Sam made sure he talked through everything with me and updated me in the lounge (which was clean and comfortable) throughout the process which was greatly appreciated! updated me in the lounge (which was clean and comfortable) throughout the process which was greatly appreciated! More
This dealership and their staff are the best. I drive 1.5hrs and by pass 2 closer kia dealers to come here. Sam is a great advisor and he took the time to review my needed services. John Wigger i I drive 1.5hrs and by pass 2 closer kia dealers to come here. Sam is a great advisor and he took the time to review my needed services. John Wigger is the best service manager. It’s rare to see a service manager helping out in the service drive. He’s a great asset to this dealership. If you are thinking about buying a car or getting it serviced here, please do. They do an outstanding job. There’s a reason they are so highly rated. If I could give them 10 stars I would. More