Coastal Kia - Service Center

Excellent customer care, great job explaining what needed to be done and how long it would take. Gave me updates as I waited and finished faster than the promised time. to be done and how long it would take. Gave me updates as I waited and finished faster than the promised time. More

Great people to do business with. They took care of a couple of recalls and washed my vehicle and did a great job. They took care of a couple of recalls and washed my vehicle and did a great job. More

Great service and courteous employees. The waiting room is always clean, and the shuttle service will take you anywhere in Wilmington if you don't want to wait. The waiting room is always clean, and the shuttle service will take you anywhere in Wilmington if you don't want to wait. More

Service writer was prompt and courteous. Dealership was clean and comfortable. Time frame for service was acceptable. Dealership was clean and comfortable. Time frame for service was acceptable. More

Prompt and polite. The requested service was provided on time and well done. All the checked items were explained and rated. The requested service was provided on time and well done. All the checked items were explained and rated. More

The staff was professional, and they did a fine job once started on my vehicle. I gave a 2 star rating because of the delay in getting to my vehicle. I waited over an hour before my vehicle went into the s started on my vehicle. I gave a 2 star rating because of the delay in getting to my vehicle. I waited over an hour before my vehicle went into the shop. I was there for an oil change and tire rotation. I think this wait time is much more than should be expected. I do not plan to use this service again, I’ll find a different place that has better time management skills moving forward. More

Thank's so much for the fast, friendly, and great customer service. I really appreciate it. customer service. I really appreciate it. More

Friendly folks, easy to deal with. Pleased with my first-time experience here. Thank you! Pleased with my first-time experience here. Thank you! More

Very pleased this time all the parts were in stock and the job was completed on time the job was completed on time More

Fast friendly service. Easy to book appointments Service done on time and for what was quoted Easy to book appointments Service done on time and for what was quoted More