Coastal Kia - Service Center

Excellent communication and service, as usual. I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract h I arrived early for my service appointment and was greeted with a smile by John. Told him what I was there for and was informed my service contract had expired..........oops on my part. Went over what I wanted done then took my shuttle to loaf while I waited. Had a pleasant conversation with Paul during my shuttle ride. While waiting for my vehicle work I received a call from Sam in the service center. He handled a small snafu at no charge to me, he didn't have to, but he did. This kind of dedication to the customer is what keeps me coming back to Coastal Kia. Was picked back up and dropped off to get my car, more chatting with Paul, great guy. Went in and settled up payment and had a nice conversation with John and Sam, not all car talk but an actual meaningful interaction. I then went over to parts dept and ordered something else. I consider these folks at Coastal Kia a part of my extended family because of the treatment I get on each visit. On a side note, I've conversed with several employees over the years I've dealt with Coastal, since 2017, and the good things they've said about Pat shines a light on the family atmosphere. Anyways, thumbs up on the whole experience. Great job guys. More

There are always many very nice associates ready and willing to assist with any and all questions. willing to assist with any and all questions. More

I have always had exceptional service from Coastal Kia. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. Our service advisor, Sam goes above and beyond every time we have to have our car serviced. He is also very efficient with returning phone calls. More

Always professional. Reasonable wait times. Never too pushy with up-selling. I drive 100 miles and past two other Kia dealers to come to Coastal. Reasonable wait times. Never too pushy with up-selling. I drive 100 miles and past two other Kia dealers to come to Coastal. More

great customer service had a great time in the waiting area and was able to do my homework with no problem area and was able to do my homework with no problem More

perfect service. easy to do bussines with,wish every dealer had the same attitude thanks again easy to do bussines with,wish every dealer had the same attitude thanks again More

People was very informative. And if they give you a time come at that time. They can't get you in any earlier. And if they give you a time come at that time. They can't get you in any earlier. More

Once again, Sam Weisman went above and beyond to service our Kia Soul. I have yet to have a poor service experience with this dealership. Keep up the good work Sam! our Kia Soul. I have yet to have a poor service experience with this dealership. Keep up the good work Sam! More

I have yet to have any issues with this dealership or the people I have dealt with. people I have dealt with. More