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Coastal Kia - Service Center
Wilmington, NC
3,408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,408 Reviews of Coastal Kia - Service Center
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March 18, 2024
Service for my vehicle was prompt and timely. Technician was knowledgeable and had my vehicle ready for pickup exactly at the time specified during drop off. Technician was knowledgeable and had my vehicle ready for pickup exactly at the time specified during drop off. More
by Nate Parker
Verified CustomerEmployees Worked With
March 18, 2024
Service center and employees have been very professional and courteous ever time I come for maintenance and courteous ever time I come for maintenance More
by RPM
Employees Worked With
Other Employees :
Jason Dodd, Kendrick Progue
March 18, 2024
Sam is the BEST! His personality and friendliness make every trip enjoyable! He is the reason we keep coming back. His personality and friendliness make every trip enjoyable! He is the reason we keep coming back. More
by TLSIRIANNI
Employees Worked With
March 17, 2024
Very friendly, welcoming, and hospitable. Comfortable waiting area with water and free snacks. Clean bathrooms. Comfortable waiting area with water and free snacks. Clean bathrooms. More
by wtbank
Employees Worked With
March 16, 2024
Clean, people there are always polite and respectful. Snacks are available while you wait for your car. Snacks are available while you wait for your car. More
by Erica Swanton
March 16, 2024
Came in for basic service. Turnaround time less than 2 hours and the cost is always very reasonable. Turnaround time less than 2 hours and the cost is always very reasonable. More
by Robert W Speir
Employees Worked With
March 16, 2024
Clean areas for waiting and restrooms while bringing in car for service. PLUS areas for computer work and snacks/water. Super! car for service. PLUS areas for computer work and snacks/water. Super! More
by HONDO.DAVIDS
Employees Worked With
March 16, 2024
Super friendly staff and thorough explanations of all work to be done. Facility is clean and well stocked with refreshments… phone chargers and computer area. Shuttle service readily available. Very good work to be done. Facility is clean and well stocked with refreshments… phone chargers and computer area. Shuttle service readily available. Very good experience. More
by Deborahbutler100
March 16, 2024
I have had this car kia Sorrento 2011 for years. I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable a I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable and trusted them without a doubt. Sometimes you hear a noise but everything is good!!! If I bring it in I always have them check it anyway. The last mechanic I had decided to replace a few things. My car doesn’t squeak, and it’s quiet. Yay!!!! Sam and Bob at Kia on Market, in Wilmington are amazing. I always feel welcomed and they treat me with respect. My next car will always be a Kia! Thank you Lorraine Collura More
by LAMJC51
Employees Worked With
Other Employees :
I only rated the people I have had contact with in service. The shuttle men Dave and Paul also very polite and respectful.
March 16, 2024
Always prompt and attentive. Keep you informed about your service appointment. Honest and appreciative about choosing KIA Keep you informed about your service appointment. Honest and appreciative about choosing KIA More
by COMSTOCKJOAN
