Cobb County Toyota

Very poor customer service did not care about who was in front of them. I guess it’s just my color. front of them. I guess it’s just my color. More

Long wait and the tech adjusted my seat. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. It also took them 5 hours to do something they said would take an hour. We had to come back the next day. Huge hassle. More

Everyone in the service dept. was courteous and did not talk"down" to me as I am 90 years old which happens a lot at other establishments. Thanks for your excellent help. Sabra was courteous and did not talk"down" to me as I am 90 years old which happens a lot at other establishments. Thanks for your excellent help. Sabra Cooper More

Brenton, our service advisor, was very polite, attentive and professional. Our service was done when promised. Very pleased with our experience. and professional. Our service was done when promised. Very pleased with our experience. More

I experienced two people. Both were okay. Not super nice, not super rude. Estimate times were a little different what they said. Overall works were fine Both were okay. Not super nice, not super rude. Estimate times were a little different what they said. Overall works were fine More

My car had a few recalls and they took care of everything with no issues in a few hours with no issues in a few hours More

The service department is effective and nice. However, when you have older citizen (I am one) I wish they give clear instructions in technology. For instance, how to put google maps into blue to However, when you have older citizen (I am one) I wish they give clear instructions in technology. For instance, how to put google maps into blue tooth. Your family members don't have time because they are working or coming from work. So, I function in a cloudy world in relation to the radio stations etc. May be when they sell you the car, don't cram your head. Maybe the second or third visit you can approach this. Thank you, Maria More

We felt an ENORMOUS amount of pressure to buy the car which was uncomfortable. It was the car we wanted, so not disappointed with the car, just the experience. It was so much that we didn’t even have t which was uncomfortable. It was the car we wanted, so not disappointed with the car, just the experience. It was so much that we didn’t even have time to ask about keys to the car, so after we signed, they gave us one key, and we would have liked two. At that point, they told us to go to service and buy another, which was over 400$!! Would have been nice to know before we bought the car. Also when we got the car home, I noticed an exposed screw in the back, and there was a plastic cover missing. I took the car back and was told there was nothing they could do, and I had to go to parts and order it myself. It was a 50$ part, yes 50$, and I was shocked that they would not fix that after I just spent 40K on the car. Didn’t seem like too much to keep a customer happy. Overall, I would not recommend this dealership, and probably would not come back to buy another car…which we are in the market for. More

Simon got me in and out fast on a Friday night! Great work by him and the maintenance team! Great work by him and the maintenance team! More

JC makes the trip worthwhile. He is a person of great knowledge, and I forgive him for preferring ice hockey over American football. He is a person of great knowledge, and I forgive him for preferring ice hockey over American football. More