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Cobb County Toyota
Kennesaw, GA
4,266 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,266 reviews
December 17, 2023
Last time after oil changed, oil leaked from washer. If I didn’t find out, the engine was damaged. This time 40,000 miles maintenance, I was asked to replace engine air filter and cabin air filter, I s If I didn’t find out, the engine was damaged. This time 40,000 miles maintenance, I was asked to replace engine air filter and cabin air filter, I said they were replaced at 25,000 miles, now just 15,000 miles and when I got home, I check the filters they are still in condition. Toyota gave customers free maintenance for 2 years or 24,000 miles whichever comes first but Toyota dealer only replaces cabin air filter at the last free maintenance at 24,000 miles or 2 years, and now customers were asked to replace engine air filter and cabin air filter at 15,000 miles. It doesn’t make sense. More
by minhphung1968
Verified CustomerEmployees Worked With
N/A
December 16, 2023
My service was quick and the folks are super friendly. This is my preferred dealership. This is my preferred dealership. More
by WJJFOX
Employees Worked With
December 16, 2023
Anthony Sullivan provided great service. He was able to explain in detail the difference maintenance and prioritized the most important one for my car. I now feel so much better for the He was able to explain in detail the difference maintenance and prioritized the most important one for my car. I now feel so much better for the long drive during the holidays. Thank you so much Anthony Sullivan More
by ORCHIDSHOALAN
Employees Worked With
December 16, 2023
I was in and out in 45 minutes for routine maintenance. No one tried to upsell me, the staff was friendly, and everything seemed perfectly fine. No one tried to upsell me, the staff was friendly, and everything seemed perfectly fine. More
by WANSAHAM
Employees Worked With
December 16, 2023
The service team got me in and out within a reasonable amount of time. The service technician was friendly and clearly explained what needed to be done on my car. amount of time. The service technician was friendly and clearly explained what needed to be done on my car. More
by LAND.CECIL
Employees Worked With
December 16, 2023
Outstanding customer service. As soon as I arrived, I was greeted by Jeff and he made sure my vehicle was serviced in a timely manner. Thank you. As soon as I arrived, I was greeted by Jeff and he made sure my vehicle was serviced in a timely manner. Thank you. More
by Marine4life
Employees Worked With
December 15, 2023
Great experience. Would highly recommend to others for purchasing of a new or used car.. Would highly recommend to others for purchasing of a new or used car.. More
by JJAMES3434
December 15, 2023
Great service but they still haven’t gotten me my second key and it’s been almost a year key and it’s been almost a year More
by JWHITCHCOCK
Employees Worked With
December 15, 2023
Got in at a slow time, pretty quick turnaround for an oil change. Have used Cobb Co Toyota for several years, but this was my first time bringing this particular vehicle in. Was disappointed to not receive t change. Have used Cobb Co Toyota for several years, but this was my first time bringing this particular vehicle in. Was disappointed to not receive the multi-point inspection sheet since I’m baselining a new to me vehicle, but who knows how thorough they are with that anyway. Overall good experience. More
by nickwright99
