Cobb County Toyota

Never experience with bad attitude, bad customer service. The salesman David is suck and really hard to talk to. Never want to talk to this man again. He mess up car Vin number and demand me to drive back 3 The salesman David is suck and really hard to talk to. Never want to talk to this man again. He mess up car Vin number and demand me to drive back 3 hours round trip to resign all doc. This dealership earned my second purchase bc of their options n price. Manager is nice n understanding, only wish purchasing Document n service check up could done faster instead of 3-4 hours waiting. Will come back for this dealer for future purchase but never want to talk to Saleman David again More

Made an appointment a week prior for getting my second keys and to have someone look at my ac/heater. The guy the person on the phone booked an appointment with, wasn’t even there! I even got several noti keys and to have someone look at my ac/heater. The guy the person on the phone booked an appointment with, wasn’t even there! I even got several notifications with my appointment with Carlos last Thursday. I had two issues, was told I needed to come back for my second issue because no one would be able to help me with my Ac/heater. The person in charge took over and made sure some one looked at my ac/heater after I expressed my concerns that I don’t like having my time wasted and that I need to get it looked at today since the appointment was for that. My information was even wrong in the system after asking to get it fixed multiple times. My family and I have bought multiple cars from this location, I’ve had so much trouble here, I will not be back! More

I figured out that my new RAV4 had an alignment issue since it doesn't go straight when the steering wheel is centered. I worried a lot about it because it is a new car, and I think there should be no pr since it doesn't go straight when the steering wheel is centered. I worried a lot about it because it is a new car, and I think there should be no problem with it. However, I still brought my car to the dealer to ask for help. Scheduling online was very easy, and the technician I met on my appointment - Austin Meek is a nice and helpful person. He also explained that the car was still under warranty, so I would be covered. The car was fixed after 1h30 minutes, which I would say that it is quite a long time, but I understand since there are many customers waiting. However, the car is good now. I haven't experienced steering issues anymore, and I am happy. Maybe the dealer should check these issues before delivering the new car. The alignment issue is minor, but it would be great that the new cars have no issue More

I have had a problem with my Apple CarPlay in my Corolla for over a year and have tried several times to get it fixed. The service people kept telling me it would take 2 days to fix, then they told me ther for over a year and have tried several times to get it fixed. The service people kept telling me it would take 2 days to fix, then they told me there was no problem with the car. They kept insisting it was a problem with my phone. I finally lost my patience with them & they reluctantly looked further into the problem. They finally found a loose wire that was causing the problem. Why did it take a year for them to finally look for the solution? It seems to be working now, but I have lost trust in the service department. More

Mileage was enter wrong on my ticket 635880 and I had to call to fix it, which he did take care of. I did not get a ticket showing that any of my fluids had been check like the pass visits so it was like th call to fix it, which he did take care of. I did not get a ticket showing that any of my fluids had been check like the pass visits so it was like they rushed just to get it over. More

Again assisted by Jeff Silver. Very nice young fellow! Took care of my requests and was personally interested in me. Thanks!! Very nice young fellow! Took care of my requests and was personally interested in me. Thanks!! More

Blake G was nothing short of fantastic! ! It is not my first purchase with him and it will not be the last! ! It is not my first purchase with him and it will not be the last! More

Cobb Toyota said I needed brakes on a gently driven 25k vehicle. Another mechanic looked and laughed then said come back in ten years. Plus they overcharged me vehicle. Another mechanic looked and laughed then said come back in ten years. Plus they overcharged me More

The represent of his very uneducated person. He doesn’t know how to talk to the customer. He doesn’t know how to talk to the customer. More

The people are great to work with. They kept me informed on everything being done They kept me informed on everything being done More