Colonial Honda of Dartmouth - Service Center

Very grateful to Eric in parts dept. I ordered the drivers side fog light bracket by mistake when I really needed the passenger side. Although it was an inexpensive parts ($7) plus shipping, I apprec drivers side fog light bracket by mistake when I really needed the passenger side. Although it was an inexpensive parts ($7) plus shipping, I appreciated his offer to resend the correct part at no cost. Now that's great customer service. More

Andrea was awesome to work with and soooo polite So knowledgeable about all my questions. knowledgeable about all my questions. More

Very well organized, professional and on time. Will recommend to my friends and family. Marcel really knows what he’s doing. I will come back just because of the experience he gave to me.! Nice job guy recommend to my friends and family. Marcel really knows what he’s doing. I will come back just because of the experience he gave to me.! Nice job guys! More

This was the easiest experience ever in making such a investment. Andrea and the staff made me feel at home a comfortable going through service investment. Andrea and the staff made me feel at home a comfortable going through service More

I got a call from Jason Lopes and He said they were buying out leases I could go into a 2021 HR-v Sport and pay same payment. I was so excited and love my new car. Thanks again Jason lopes and Manny ro buying out leases I could go into a 2021 HR-v Sport and pay same payment. I was so excited and love my new car. Thanks again Jason lopes and Manny rodrigues for making everything go quick and easy!!! Definitely the Place to go! More

I purchase my CRV at Colonial Honda, the process was so bad that the manger gave me 2 free oil changes. I took my car there for an oil change and tire rotation. After driving the car for 5 miles, the tire bad that the manger gave me 2 free oil changes. I took my car there for an oil change and tire rotation. After driving the car for 5 miles, the tire pressure working light went on, I put air in the tires, a day later I contacted the dealership, the parts manager said that I may have a nail in the tire (?) really? I count not believe his response as they did not check the tire pressure after rotating the tires. If I had a nail, it would not likely had happen to all 4 tires. Overall, avoid this dealership, do not buy or get your Honda at this dealership, they just don’t care for their customers. More

Barry Otto is a great salesperson. He made my experience seamless. He knew exactly what I wanted and assured me he could get it—and he did! I’ve dealt with Barry for many years now and have purchased many seamless. He knew exactly what I wanted and assured me he could get it—and he did! I’ve dealt with Barry for many years now and have purchased many vehicles from him. It will be a sad day if he leaves Colonial. You better hang on to him! More

Justin was great came in for a tire problem n he helped out quick with excellent service.. definitely would recommend justin he was very friendly. out quick with excellent service.. definitely would recommend justin he was very friendly. More

Bad customer service! Ordered parts online. No order updates after 2 weeks so I submitted inquiries through the website and by email but received no response. I called twice and was told the parts were updates after 2 weeks so I submitted inquiries through the website and by email but received no response. I called twice and was told the parts were in and would ship out today or tomorrow. I asked to speak to the manager and was placed on hold for a while. Then the same guy (not the manager) told me the parts would not be in until next week. He said the manager was in a meeting so I asked for a refund and for the manager to call me back. The manger never returned my call. I won’t be doing business with this dealership again. More