Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
2,434 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership
View Awards

340 Mystic Avenue

Medford, MA

02155

Directions

By Type

Showing 2,434 reviews

September 11, 2026

They listened to what I wanted done to my car and did a great job at getting the job done promptly.. More

by willp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 11, 2026 -

Colonial Volkswagen of Medford responded

Your note about our team listening carefully to your requests and completing the work promptly highlights what we aim for in every service visit. Thank you for sharing how our service met your expectations; it means a lot to our service department. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 09, 2026

Jeff was great - super helpful and communicative! Took care of what I went in for originally and helped with a future appointment to fix an issue that couldn't be repaired same day due to needing pa More

by flag84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Print
Sep 09, 2026 -

Colonial Volkswagen of Medford responded

Our service team enjoyed assisting you with your Volkswagen Atlas. We’re pleased we could address your original request and arrange a follow-up for the needed parts. Knowing the appointment felt smooth and that our communication hit the mark means a lot to our service department. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 05, 2026

The dealer is always quick, friendly and effective. I will return for all my service needs. More

by LGLOVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

Colonial Volkswagen of Medford responded

Knowing that our quick, friendly, and effective service met your expectations is rewarding. We look forward to helping with your Volkswagen ID.4’s future service needs. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 05, 2026

My password of 2024 was not accepted; I had to reset. In doing so, my review was lost. I don't know that I can TAKE THE TIME to redo what I wrote. The work was good. I needed more advance notice that bra More

by GSMUNROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Print
Sep 23, 2026 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 04, 2026

They are trying to make improvements responding to calls to the service department. Once in they are good. More

by SCANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 23, 2026 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 03, 2026

I feel so confident to bring my car to the location love it and take care on my car really well More

by antoniojg0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Trevisone
Print
Sep 03, 2026 -

Colonial Volkswagen of Medford responded

We’re glad you feel confident bringing your Volkswagen Taos to our service department. Hearing that our team cares for your Taos so well means a lot to us. Thank you for the five-star rating. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 02, 2026

Very good service. Especially service advisor Danny explains every detail for the service I have. Excellent, keep it up. More

by barrychui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Danny
Print
Sep 02, 2026 -

Colonial Volkswagen of Medford responded

We’re glad our service advisor took the time to explain every detail. Hearing you found the service very good means a lot to our service team. We look forward to caring for your Volkswagen Tiguan again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 01, 2026

My car was repaired and ready for pick up on the expected date. Jeff was very helpful, and the service was much less expensive than I expected it to be. More

by kerriganjulianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Colonial Volkswagen of Medford responded

Your note about receiving your Volkswagen Jetta on the promised date and at a lower cost truly underscores our commitment to efficient, value-driven service. Our service team is pleased we could complete the repair on schedule and save you money. Your kind words and five-star rating mean a lot to our service department. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 01, 2026

Congratulations to a fabulous hardworking persons . I respect their professionalis. I encourage you to work like that. Congratulations again. More

by AMBROISAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Colonial Volkswagen of Medford responded

We're glad our team's dedication and professionalism met your expectations during the service on your Volkswagen Atlas Cross Sport. Knowing you respect our hard work means a lot to us. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 28, 2026

They were extremely helpful and accommodating. Our purchase felt easy and hassle-free. They stayed open late to help us and we found everyone on the team to be kind and easy to communicate with. More

by MEDHA101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Print
Aug 28, 2026 -

Colonial Volkswagen of Medford responded

We're glad the purchase of your Volkswagen Atlas felt effortless from start to finish. Knowing that staying open late and offering clear, friendly communication made your experience so smooth means a great deal to our team. Frank Dicostanzo Service Manager Frankd@vwmedford.com

1
2
3
...
244