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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,748 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,748 reviews

June 26, 2021

Dealership had good local inventory, was very clean, professional and accommodating. More

by Rperrett2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McMahon
June 19, 2021

I went to Colonial West to trade in my 2011 Silverado for an upgrade, thanks my salesman Vinny and the whole team at Colonial, I walked out of there with a loaded 2019 Silverado and I couldn’t be happier. Vi More

by irishpride1011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Shelley was very professional, she helped me schedule my service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommen More

by MeganE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
June 10, 2021

Absolutely phenomenal customer service. Vinnie is incredible, informative, knowledgeable, and extremely trustworthy. We highly recommend him, and this dealership. We will only go there from now o More

by SarahJames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

On June 2nd 2021,I purchased a new Silverado High Country. My salesman Alex Breault made this purchase a smooth and professional transaction. He went above and beyond to make sure I was happy. Coloni More

by karen.ribeiro.391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Breault
June 09, 2021

Shelley Dupre is very professional, thorough and made me feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability More

by Livvv15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
June 02, 2021

Great customer service. Really professional and very knowledgeable with everything that was asked. I would definitely work with Ivan again if I ever end up buying and vehicle. More

by Olin923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Thank you guys for be there always when i need it, everything was smooth . Done professionally. My schedule was accommodating perfectly on time almost some day. More

by patienceguy
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

John answered my questions promptly through email, he was very accommodating to schedule an appointment around my busy work schedule. Ivan was fantastic, he was very knowledgeable about the vehicle I purchas More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

My friend and I came in and spoke with Shelley ! We told her we needed inspection stickers and my friend needed oil changed ! She explained everything in detail told us she would schedule everything ! Great More

by Wdot1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
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