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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,465 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,465 reviews
September 02, 2023
Vinnie was great! He really went above and beyond to assist getting all the paperwork signed. Including taking time out of his day to drive to me and my sister! Carlos He really went above and beyond to assist getting all the paperwork signed. Including taking time out of his day to drive to me and my sister! Carlos was great as well, he worked hard to get me into a new car. More
by Tori Nutting
September 01, 2023
Service department was great, Edison and Jackie were more than helpful. Service was completed in a very timely manner than helpful. Service was completed in a very timely manner More
by DMDuplessis
Employees Worked With
Other Employees :
Rob was also very personable and pro Colonial , Shelley Dupre
September 01, 2023
Love this dealership - always keep my truck in tip top shape. Thanks for all you do! shape. Thanks for all you do! More
by kevreev
Employees Worked With
Other Employees :
Shelley Dupre
August 31, 2023
Sean made this transaction so easy! Buying a new car can be very stressful, however, Sean made the whole experience enjoyable. He was so calm and answered all of our questions. Thank yo Buying a new car can be very stressful, however, Sean made the whole experience enjoyable. He was so calm and answered all of our questions. Thank you-keep up the great work!! More
by daisybee14
August 31, 2023
I’ve been with this dealership for over 25 years they’ve done nothing but great service for me was a buying or servicing my vehicle done nothing but great service for me was a buying or servicing my vehicle More
by Papajoecent
Employees Worked With
Other Employees :
Shelley Dupre
August 30, 2023
They are a pleasure to work with. .they can't do enough for a person its wonderful to find a place with people who care .they can't do enough for a person its wonderful to find a place with people who care More
by gfabrizio3
Employees Worked With
Other Employees :
Shelley Dupre
August 30, 2023
Total scammers -stay away. I was offered a car on email at 4:42 pm. Accepted the price, the terms (all cash) and the deal at 4:58 pm and said call me for the credit card depo I was offered a car on email at 4:42 pm. Accepted the price, the terms (all cash) and the deal at 4:58 pm and said call me for the credit card deposit. The car was available and a day later they called and said they were now holding for someone else. Sales manager was not apologetic and starts lecturing me that they wont reserve or sell a car over the phone or internet. Total liar. Treated me rudely and poorly. What jerks. More
by abused
Employees Worked With
Tania
August 17, 2023
Sean was awesome. He was really helpful and got our sale completed in a day. I will recommend Sean to anyone He was really helpful and got our sale completed in a day. I will recommend Sean to anyone More
by STEVE
Employees Worked With
Other Employees :
Shelley Dupre
August 15, 2023
My second time going here, Coby was great! Very friendly, and if I had a question, found the answer. Very friendly, and if I had a question, found the answer. More
by klyden
Employees Worked With
