Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Colonial West Chevrolet of Fitchburg

Fitchburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,496 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Contact Dealership
View Awards

314 John Fitch Hwy

Fitchburg, MA

01420

Directions

By Type

Showing 1,496 reviews

May 21, 2025

Was treated fairly and professional service done to vehicle. Very happy with all things related to this service provided. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you felt treated fairly and received professional service for your vehicle at Colonial West Chevrolet of Fitchburg. Your satisfaction is our top priority, and we appreciate your feedback. The team looks forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 18, 2025

I am very satisfied with the service that I received from Rob Dodd. He went well beyond my expectations, he helped me in every way that I needed to build the kind of truck that I wanted to own. I will be ref More

by kswan1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We truly appreciate your kind words about Rob Dodd and are thrilled to hear that he helped you build the truck you wanted. Your referrals mean the world to us at Colonial West Chevrolet of Fitchburg. We look forward to serving you and your family and friends in the future! Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 10, 2025

Edison and Pam greated me fantastic energy! They accommodated me with a walk-in appointment, It was not Chevy vehicle, but they welcomed me in. The coffee station was spotless! The coffee st More

by Mazada CX90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Edison and Pam made your experience so enjoyable during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that you felt welcomed, even with a non-Chevy vehicle, and that you appreciated our coffee station. We look forward to your call to schedule that test drive for the Suburban! Thank you for choosing us, and we can’t wait to assist you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 08, 2025

Great service, never had a bad experience in 10 years coming here. Both for personal and now for my company vehicle. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Nick! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 10 years. It's wonderful to hear that you have always had a great experience with us, both for your personal and company vehicle. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 07, 2025

I had a very smooth car buying experience. The sales man was very knowledgeable about the car I picked out and nicely laid back! More

by Jayde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Zukowsk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Jayde! We're thrilled to hear that you had a smooth car-buying experience at Colonial West Chevrolet of Fitchburg. Our team takes pride in being knowledgeable and approachable, so it's great to know that resonated with you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 07, 2025

Everyone at this dealership was great. Evan helped us through the whole process , super easy . 100% would recommend ! More

by angelatrombetta3
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Zukowsk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We’re thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was outstanding and that Evan made the process smooth for you. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 05, 2025

Evan was fantastic and easy to work with. Went above and beyond to get me in a car perfect for my family. More

by Dianne Norton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Zukowsk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you, Dianne! We truly appreciate your kind words about Evan and are thrilled to hear that he helped you find the perfect car for your family. At Colonial West Chevrolet of Fitchburg, we strive to provide outstanding service and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2025

Vinnie was great ,helped me get into something newer ,definitely wanted to work with me ,and will absolutely go to him again in the future Thanks Vinnie you rock More

by Nana Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Nana! We're thrilled to hear that Vinnie was able to help you get into a newer vehicle and that you enjoyed your experience at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2025

I’m so happy either way my truck! Vinnie did a great job and made the whole car-buying experience less stressful! Thank you Vinnie! More

by Crichard123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you are happy with your truck and that Vinnie provided you with a great car-buying experience. At Colonial West Chevrolet of Fitchburg, we strive to make the process as smooth as possible for our customers. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 30, 2025

Pam was great scheduling my appointment for an oil change. Work performed efficiently and on time. Great service as usual! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that Pam provided you with excellent service and that your oil change was completed efficiently and on time. At Colonial West Chevrolet of Fitchburg, we strive to deliver a great experience each time. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
...
3
4
5
...
150