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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,585 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,585 reviews
August 26, 2025
Coby Smart was great, knowledgeable, responsive and most importantly honest. He had answers to all my questions and took the annoying process of buying a car, and made it smooth. I’d highly recommend going importantly honest. He had answers to all my questions and took the annoying process of buying a car, and made it smooth. I’d highly recommend going to him if your plan on using Colonial west! More
by Msmsstuart
Employees Worked With
August 26, 2025
They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More
by Jvanhillo1
August 26, 2025
Coby and the staff at colonial west went above and beyond to make sure I was 100% satisfied with my purchase. Vehicle was in impeccable condition. Will definitely be buying from them in the future to make sure I was 100% satisfied with my purchase. Vehicle was in impeccable condition. Will definitely be buying from them in the future More
by Tommycaesar
August 26, 2025
Service required on Saturday. We were traveling from out of State and needed a new battery. Service team got us in and out very quickly. Thank you! We were traveling from out of State and needed a new battery. Service team got us in and out very quickly. Thank you! More
by Dfan2z
Employees Worked With
August 26, 2025
I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will definitely be back. More
by kimberlylandine
Employees Worked With
August 24, 2025
My husband and I worked with Sean Salem when we went in to get a new car. My old car unexpectedly died and Sean was able to help us out very quickly and got us in a new and dependably vehicle same day. We to get a new car. My old car unexpectedly died and Sean was able to help us out very quickly and got us in a new and dependably vehicle same day. We had our 4 month old baby with us at the dealership and he was very accommodating and made sure we were in and out quickly. Sean is super dependable and kind! More
by Lombardiautumnm
August 24, 2025
My Car was serviced very quick, every person that i had contact with was nice and considerate. Also explained everything in detail. contact with was nice and considerate. Also explained everything in detail. More
by Dale
August 23, 2025
Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there. Coby was the most patient salesman I’ve ever worked with. He sat with me for over an hour showing me everything there was to see in my new car and had the answer to every single question I had, and trust me I had a lot of questions! I appreciate someone who isn’t just working for commission but truly wants the customer to feel comfortable and happy with their decision. More
by MarieK
August 23, 2025
Nice place good selection. Can be a little insistent, but their salesman so can’t really fault them for that. Overall pleasant experience and knowledgeable staff. Can be a little insistent, but their salesman so can’t really fault them for that. Overall pleasant experience and knowledgeable staff. More
by Troy
August 22, 2025
Coby was awesome to deal with very professional took care of everything he said it was a pleasure dealing with him and colonial would definitely go back for another purchase. of everything he said it was a pleasure dealing with him and colonial would definitely go back for another purchase. More
by Abndr
Employees Worked With
