Colonial West Chevrolet of Fitchburg

Not a bunch of pushy sales people. All were helpful upon arrival. Showroom was clean. arrival. Showroom was clean. More

From start to finish I had a great experience at John From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professiona From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professionally and quickly once I showed up. Great team. Thank you. More

Perfect dealership ! 5 gold stars all the way around ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you C ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you Colonial West Chevrolet Jeff has a great team More

Colonial West Chevrolet is the gold standard in competent automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and a automobile/truck service. They are always attentive and caring, and they always get the job done correctly and for very reasonable cost. Edison and all the service folks there are eager to help with ANY problem. And Jeff Chandler, the General Manager, is hands-on and more importantly LISTENS and responds and takes ACTION. I don't hesitate to bring my new truck there for service/maintenance or my wife's SUV there for maintenance and repairs. More

I love this dealership they helped me get into a new car and calmed me when I was worried about the old car. I would recommend this dealership to anyone who asked. and calmed me when I was worried about the old car. I would recommend this dealership to anyone who asked. More

Shelley in the customer care dept. is awesome! Typically, I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in I don’t like to engage in conversation about Add-ons to my car or be bothered by extra packages but Shelley appropriately and kindly approached me in the waiting room while my car was in for service to explain to me that I had “Onstar” enabled in my car and the different features that it has and how I might as well take advantage of the 30 day trial. She was very detailed as she explained to me what exactly it was, and the different ways I could use it and just how helpful it can be in different situations! Even in the freezing cold she came outside and showed me in my own car how to enable it to make sure it was done properly! Besides that, my car was serviced in less than an hour and both the man who checked me in and the woman who cashed me out we’re both also great and kind! Five out of five stars ! More

They are all pleasant to talk to .The atmosphere is wonderful.all of then are also friendly and sincere.Very very helpful wonderful.all of then are also friendly and sincere.Very very helpful More

Buying a car at Colonial West was an exceptional experience. Everyone I dealt with was not only professional and efficient but quite friendly. Advise is welcome when there's an absence of pressure! experience. Everyone I dealt with was not only professional and efficient but quite friendly. Advise is welcome when there's an absence of pressure! They managed to secure a loan at a great rate although I was pretty sure I was going to be gouged if I was even capable of getting one! Kudos Colonial and Thank You! More

Chevy Colonial Fitchburg have the best manager! While my truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy truck was in service, accidentally the broke my wheel lock key, The manager was prompt to solve that, ordering a new set ok locks and key. The guy at the front desk at service department is awesome, very helpful and nice to people! More