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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,521 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,521 reviews

July 09, 2021

The dealership has been great!! They don’t wash your car once your service is done. That is the only reason for missing one star More

by reina_anes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Bill was great. Easy to work with, responsive and knowledgeable. Would highly recommend working with him and will go back when we decide on another vehicle. More

by casavantb15
Recommend Dealer
Yes
Employees Worked With
Bill McMahon
June 29, 2021

I have been bringing my car to Colonial because Zach in their service department is amazing! When it came time to buy a new car it was a no brainer. Typically buying a car stresses me out. The guys at colo More

by Laura B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Breault
June 26, 2021

Dealership had good local inventory, was very clean, professional and accommodating. More

by Rperrett2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McMahon
June 19, 2021

I went to Colonial West to trade in my 2011 Silverado for an upgrade, thanks my salesman Vinny and the whole team at Colonial, I walked out of there with a loaded 2019 Silverado and I couldn’t be happier. Vi More

by irishpride1011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Shelley was very professional, she helped me schedule my service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommen More

by MeganE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
June 10, 2021

Absolutely phenomenal customer service. Vinnie is incredible, informative, knowledgeable, and extremely trustworthy. We highly recommend him, and this dealership. We will only go there from now o More

by SarahJames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

On June 2nd 2021,I purchased a new Silverado High Country. My salesman Alex Breault made this purchase a smooth and professional transaction. He went above and beyond to make sure I was happy. Coloni More

by karen.ribeiro.391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Breault
June 09, 2021

Shelley Dupre is very professional, thorough and made me feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability More

by Livvv15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
June 02, 2021

Great customer service. Really professional and very knowledgeable with everything that was asked. I would definitely work with Ivan again if I ever end up buying and vehicle. More

by Olin923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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