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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,517 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes ...
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Today:Open today 9:00 AM - 7:00 PM
Closed Now
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,517 reviews
May 26, 2021
I bring my 2013 express van for them for service, they always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. always try to accommodate me. Good service on time they keep you notified about vehicle status and costs. More
by mprive1
Employees Worked With
May 24, 2021
I absolutely love this dealership. Everyone is always professional in sales and the service department. Great customer service and knowledgeable staff. I have recommended this business to friends and fam professional in sales and the service department. Great customer service and knowledgeable staff. I have recommended this business to friends and family. More
by Lisajudy2002
May 22, 2021
Bill was a great help. Cool, chill, and laidback. He helped me weigh out my options within my preferred budget. At the end, he helped me drive off with a bada** truck! helped me weigh out my options within my preferred budget. At the end, he helped me drive off with a bada** truck! More
by andrew_morales
Employees Worked With
Bill McMahon
May 21, 2021
They are amazing vinnie was adamant on making sure that I could get in the vehicle that I wanted. Really works with his customers. Amazing! could get in the vehicle that I wanted. Really works with his customers. Amazing! More
by Mimi0326
Employees Worked With
May 20, 2021
Ivan was great, and the buying process was smooth and easy! Thank you to everyone at the John Fitch Chevrolet who made my experience one to remember. easy! Thank you to everyone at the John Fitch Chevrolet who made my experience one to remember. More
by c.wolf14
May 20, 2021
Bill is hands down the best sales guy I’ve worked with! He gives options, and listens to exactly what u need. If your looking to head down, ask for bill!! He gives options, and listens to exactly what u need. If your looking to head down, ask for bill!! More
by Jesusdiazfitness
Employees Worked With
Bill McMahon
May 20, 2021
I wouldn't go to another dealership. Colonial West Chevrolet is the BEST dealership I have ever dealt with. I have to say from the time you walk into the service department until the time you leave yo Chevrolet is the BEST dealership I have ever dealt with. I have to say from the time you walk into the service department until the time you leave you are treated with true professionalism. I feel very secure that they will always take care of my vehicles. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
May 17, 2021
Very pleased. Emission problem found very quickly. I was offered two solutions to choose from. Everyone was very kind and very helpful. My expectations were met and done within the time allotted. was offered two solutions to choose from. Everyone was very kind and very helpful. My expectations were met and done within the time allotted. More
by Majenta
May 08, 2021
Best car buying expirence I've ever had. Sales team got me in a car promptly with no hiccups. Highly recommended will be the first dealership on my list next time around. me in a car promptly with no hiccups. Highly recommended will be the first dealership on my list next time around. More
by Cameron1793
May 07, 2021
Ivan is amazing!!! If you are ever looking to purchase a vehicle he is the one you want! We have purchased 2 vehicles from him and we will never go to anyone else vehicle he is the one you want! We have purchased 2 vehicles from him and we will never go to anyone else More
by Soniacintron
