Columbia Honda

Pleasant. Welcoming. Gracious Jonathan went above and beyond in working with us. Very engaging, and open. The video that he sent, and sending the Carfax helped us to make the decis Jonathan went above and beyond in working with us. Very engaging, and open. The video that he sent, and sending the Carfax helped us to make the decision on this truck. Sorry that I was late in getting this done, but I am happy with my truck and have recommended to several people this dealership. More

T.J. Mitchell, Service Manager & his team are the BEST! I was going on a long distance trip and on the morning we were leaving my new Honda Odyssey had a problem. The part needed to fix it was not in stock I was going on a long distance trip and on the morning we were leaving my new Honda Odyssey had a problem. The part needed to fix it was not in stock so T.J. decided to take the part needed off a new car and his service department fixed my car quickly. We were on our way soon after and it was all under warranty - yeah! I was so impressed and thankful for T.J.'s excellent, thoughtful and professional manner, his creative problem solving and his wonderful service team! Since then, I've decided to continue to take my car to this Honda dealer for service because of T.J. and his team's great service. I have never before used the dealer for servicing my cars so this is a first for me. Thanks T.J. & your service team! You're the BEST! Anne H More

Professional and Detailed Doug was exceptional, he provided detailed information before he knew I was going to purchase a vehicle. Well, even though I went to another dealer,th Doug was exceptional, he provided detailed information before he knew I was going to purchase a vehicle. Well, even though I went to another dealer,the car was returned and I remembered how helpful Doug was, so i decided to purchase a car from him...Great service....Honda all the way.. More

All about Michele Benjamin Michele has a knack for knowing what we needed and I’ve been happy with the choice of car ever since. Even the color was the one I would have chosen. Michele has a knack for knowing what we needed and I’ve been happy with the choice of car ever since. Even the color was the one I would have chosen. Besides that she treats you like family. More

Best service in town TJ Mitchell is the most genuine person I have ever worked with at a service shop. He ALWAYS goes out of his way to squeeze me in, even if it is last m TJ Mitchell is the most genuine person I have ever worked with at a service shop. He ALWAYS goes out of his way to squeeze me in, even if it is last minute. He knows me by name which goes a long way considering how many people he helps. He is always honest on what needs to be done and what can wait. This is important because I have been taken advantage by a ton of other dealerships that say I practically have to get my whole car replaced when all I need is an oil change. TJ was referred to me by a dear friend and I make sure to refer him to family and friends whenever I have the chance. I hope this review makes it to someone who can give TJ a well deserved pat on the back and help them better understand what TJ does for myself and everyone he helps. TJ and the Columbia Honda team are true professionals! More

Short Notice - Great Attention On June 25, 2019, I was preparing to leave for a driving trip to the east coast. However, both my passenger window and sun/moon roof haven't been oper On June 25, 2019, I was preparing to leave for a driving trip to the east coast. However, both my passenger window and sun/moon roof haven't been operable for a month and I haven't had time to do a service appointment. I called and talked to Andrew and said it could be a simple fix and if they had time. I was expecting him to say that I should make an appointment. He told me to come in as soon as I could. When I did, Andrew ran some trouble shooting but couldn't get the windows to work. He went back and asked two service techs if they had any idea. They didn't. He could have said at this point to make an appointment. I wouldn't have disagreed. He then ran it by TJ who offered to try his hand. He tried some simple things first and then performed a hard reset on the battery. That's when both windows started to work. This is the type of service that builds customer loyalty. It was clear that TJ and Andrew wanted to get me on the road safely and with peace of mind and understood I didn't have much time. They were great. And so I'm happy to make this review. Thanks TJ and Andrew. More

No need to go anywhere else! I use to hate the Columbia Honda Dealer then a new owner took over and now they are our "Go to" guys for all our car dealings. I use to hate the Columbia Honda Dealer then a new owner took over and now they are our "Go to" guys for all our car dealings. More

Great price, great service Arthur and the team at Columbia Honda earned my business, as I was shopping for a used Odyssey and they were able to price a new Odyssey at a level th Arthur and the team at Columbia Honda earned my business, as I was shopping for a used Odyssey and they were able to price a new Odyssey at a level that convinced me to buy new rather than used. I was an internet shopper and their communication was very quick and effective, as we put together an agreement within a day including the pickup of the vehicle. I was willing to make a nearly 4 hour drive from Des Moines to work with them, so that gives an indication of my level of satisfaction. Once on-site, the sales/paperwork process was efficient as well, as I was in/out (including valuation and execution of a trade-in) in under an hour. Overall, it was as good of an experience as possible...I am a very satisfied buyer! More

Excellent car buying experience Worked online with Steven Ross and it was quick and easy. One of the best car buying experiences I have ever had. Will definitely contact them again Worked online with Steven Ross and it was quick and easy. One of the best car buying experiences I have ever had. Will definitely contact them again when I am looking for another vehicle. More

Arthur Brown treated us well and got us the car we wanted. Arthur was very warm, informative, and professional during the buying process. In the event that we would need another vehicle, we would search Arthu Arthur was very warm, informative, and professional during the buying process. In the event that we would need another vehicle, we would search Arthur out. More