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Columbia Honda - Service Center

Columbia, MO

4.8
663 Reviews

663 Reviews of Columbia Honda - Service Center

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September 19, 2025

Prompt service. thanks for your good work. will see you again in the future i am sure More

by dlpate4253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Columbia Honda responded

Thanks for sharing your thoughts about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

September 16, 2025

They try to do everything can to make things right and keep customers happy and coming back. More

by conniesue59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Columbia Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 11, 2025

Friendly staff, but I also appreciate that there is not the high pressure tactics used by so many dealerships. More

by Crazedbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

August 29, 2025

Once again the lugs on our tires were left loose, this has happened 6 times now, we have reported this to the General manager and we were told that the staff would now have the tools they all needed as th More

by deniseklingler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle "Mickey" Lewis-Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Columbia Honda responded

Denise, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 20, 2025

Making the service appointment was quick. I was able to get my vehicle in with little delay. However, no one spoke with me about the condition of my vehicle or any problems as I checked it More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle "Mickey" Lewis-Sexton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Columbia Honda responded

Kathleen, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 17, 2025

I have dealt with Michelle Benjamin for several years now and Andrew is normally who I deal with in service. However I have had a new experience today with new people and as usual it was a pleasant experienc More

by LarrySims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Costanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spurgeon "Spud" Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Columbia Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Honda. We look forward to having you as one of our valued customers for many more years to come!

August 16, 2025

IT makes a difference and a great dealership in this times of concern and enomous needs of help, muchas gracias More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2025 -

Columbia Honda responded

Thank you for choosing Columbia Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2025

Columbia Honda consistently delivers reliable and detailed information to me at each service appointment. They counsel me on the current issues with my Hondas and offer valuable insight to addressing More

by Dangholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Columbia Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2025

They were quick and friendly. That is all I wanted to say, but you had a minimum word count for some odd reason. More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

July 31, 2025

Perfect service department. Always a pleasure going to Honda for all my vehicle needs. Thanks! More

by eyeamsarah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spurgeon "Spud" Thornhill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Columbia Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Columbia Honda.

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