Courtesy Acura

Excellent customer service and transparency I had a great overall experience working with Joe. He was attentive, transparent, and went above and beyond to ensure my needs were met. I appreciate I had a great overall experience working with Joe. He was attentive, transparent, and went above and beyond to ensure my needs were met. I appreciated his clear communication, and willingness to help. The car has lived up to expectations as well! More

My leased 2017 Acura My car was coming off lease and had a little equity in it. Rick and the dealership worked with me to buy the MDX back. My wife and I have reached a My car was coming off lease and had a little equity in it. Rick and the dealership worked with me to buy the MDX back. My wife and I have reached a point in our retirement where 1 Acura (her RDX) is sufficient. I really appreciate everything Courtesy Acura and especially Ric Armijo have done for us through the course of 5 Acura’s that we have leased from them!! More

Great service As always, people friendly, courteous, helpful. COVID 19 dampened experience since I had to wait all day for car. No shuttle, loaner or refreshments i As always, people friendly, courteous, helpful. COVID 19 dampened experience since I had to wait all day for car. No shuttle, loaner or refreshments in waiting area. More

Exceptional customer service. They really do go out of their way for their customers. I can't say enough good things about them. I wouldn't trust anyone else to work on my Acura. their way for their customers. I can't say enough good things about them. I wouldn't trust anyone else to work on my Acura. More

Hi - Sales process was easy and quick. Joe and Cole were easy to work with. Exactly what I have come to expect from Courtesy - always a better experience than a standard dealer. easy to work with. Exactly what I have come to expect from Courtesy - always a better experience than a standard dealer. More

Drove over 600 miles one-way from Montana We were willing to drive over 600 miles to purchase the vehicle site unseen. When it came to have warranty work performed, we were willing to drive 6 We were willing to drive over 600 miles to purchase the vehicle site unseen. When it came to have warranty work performed, we were willing to drive 600 miles to have it properly serviced. The team took care of us and turned the car around quickly so we could stay on our travel schedule. We appreciate that they were serious about using protections for Covid! More

Overall very good service. Lou was awesome. Waited too long dropping off the car, but other than that everything was great. Also, advise giving same type car quality for a rental. long dropping off the car, but other than that everything was great. Also, advise giving same type car quality for a rental. More

Exceptional Always a great experience with the staff and crew at Courtesy Acura. Sweet rental vehicle, while my car is in the shop, great communication about wha Always a great experience with the staff and crew at Courtesy Acura. Sweet rental vehicle, while my car is in the shop, great communication about what work needs to be completed with no pressure to complete anything. Good recommendations on what is the highest priority to be completed to what isn't necessary and what can wait. Trustworthy and dependable - can't ask for more. More

Longer than expected serivce, broken component I have been using this dealership to service my 2006 Acura for the past couple of years. In the past, the service has been excellent, but this time a I have been using this dealership to service my 2006 Acura for the past couple of years. In the past, the service has been excellent, but this time around, no luck. I dropped off my car for standard service (oil change, tire rotate, etc). The first disappointment was that they have gotten rid of the free Uber service and had no available loaners. Though I should have expected this due to the pandemic, there was no communication that this service was discontinued. I was paying for my Uber to work that day and would have been fine paying for one back, but of course, my service was delayed. Ordinarily, this would have just been a bummer, but I was now over $100 in on Uber rides (Acura->work, work->home,home->work,work->Acura). When I picked up my car, it had not been washed (though they said it had been) and my outside temperature sensor was no longer working. I will be going to Mile High Acura in the future even though it is a further drive. More

My service went as planned. It was completed as I waited. I was able to sit outside. The time frame was reasonable. David kept me updated on the service progress. The checkout was efficient and quick. I was able to sit outside. The time frame was reasonable. David kept me updated on the service progress. The checkout was efficient and quick. More