Crain Kia of Fayetteville

They were very helpful in the purchase of our new Kia. They explained everything on the car very well, our salesman did a great job, and we were happy with the experience They explained everything on the car very well, our salesman did a great job, and we were happy with the experience More

The dealership was clean, and I was comfortable visiting with Collin. Manny was very nice to work with as well. Sorry so short, I didn’t like writing reviews. with Collin. Manny was very nice to work with as well. Sorry so short, I didn’t like writing reviews. More

Roddy was great. He Really knows his stuff. Thank you very much for the help. He Really knows his stuff. Thank you very much for the help. More

I had a great experience at Crain. I had been to a few dealerships prior to Crain but I was the most comfortable about Crain. I had been to a few dealerships prior to Crain but I was the most comfortable about Crain. More

Extremely poor customer service. Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value an Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value and then jacking up my interest rate (even though I have excellent credit). Salesman, Loren, and finance coordinator, Manny, were deceitful, lying, and manipulative. Financial coordinator refused to let me see buy rate from bank that I was approved for, leading me to believe that they had jacked up the interest rate. Told me that it was “classified” information? MY loan approval being classified information makes zero sense. Gladly took my business to Crain Kia Bentonville where the customer service was second to none. Carlitos was excellent and did not give me the run around like the Fayetteville location. Will recommend Crain Kia Bentonville over Fayetteville location to all of my friends, family, coworkers, clients, etc. I will never bring my business back to this dealership. More

This dealership has great customer service. They were able to get me the car I wanted in a decent amount of time. My salesman Roddy was great. Very knowledgeable about their vehicles, fina They were able to get me the car I wanted in a decent amount of time. My salesman Roddy was great. Very knowledgeable about their vehicles, financial matters, and was never pushy. I strongly recommend searching him out at Crain Kia Fayetteville. More

Colin was great Trent and manny were helpful it was very easy car buying experience!! easy car buying experience!! More

They have great customer service, and they were always looking to answer any of my questions! looking to answer any of my questions! More

Thank so much for helping us out in getting our very first family suv car! first family suv car! More

Very friendly staff. Got me in and out, walked me through the process as a first time buyer. Would love to return! Got me in and out, walked me through the process as a first time buyer. Would love to return! More