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Crestmont Hyundai
Brunswick, OH
4,258 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,259 reviews
October 04, 2021
2nd visit, both a disaster. Arrived at 245 with an appointment for oil change and tire rotation. Took over 2 hours. It's obvious the one sometimes 2 people working were overwhelmed. I did notice plen appointment for oil change and tire rotation. Took over 2 hours. It's obvious the one sometimes 2 people working were overwhelmed. I did notice plenty of sales people working to sell the cars? Funny, but nobody to service them. Let me know how that works out. I will try to avoid this dealership in the future. Not an employee problem, management problem. They can only do so much. More
by rmarshall893
Verified Customer
Helpful October 04, 2021
This was a simple and straightforward process. Emily in service is awesome. Friendly, fair dealership. service is awesome. Friendly, fair dealership. More
by raymond.gibson
October 02, 2021
I was greeted promptly. They have great products and a great service department. They were respectful and helpful great service department. They were respectful and helpful More
by j.h.cunningham
October 01, 2021
Repair was done well, communication was marginal at best. I understand parts delays and slowdowns but telling a customer 4 days to get parts and waiting 4 weeks with no communication is not a good thing. I understand parts delays and slowdowns but telling a customer 4 days to get parts and waiting 4 weeks with no communication is not a good thing. More
by scottglatham
Employees Worked With
September 30, 2021
I live about 50 miles away but the service and treatment is well worth the drive is well worth the drive More
by SMATTHEWT
September 30, 2021
Always a great experience with Crestmont Hyundai! From the professionalism, customer service, and always helping fill our wants - they always go above and beyond to help anytime we are in the market for p the professionalism, customer service, and always helping fill our wants - they always go above and beyond to help anytime we are in the market for purchasing a vehicle. My husband & I would like to thank everyone included in our purchase especially the general manager Chris Boger & a sales and leasing consultant Zack Stokes! Not only did they check every box with our purchases from them - they are extremely kind and helpful through the whole process! I always highly recommend. We’d like to send a huge thank you to Chris Boger & Zack! Also, sending thanks to Nancy in finance for everything! More
by Kkovar32
September 29, 2021
Great service center...the people at the desk know what they are talking about. Now I'm just waiting to hear what they are gonna do about losing oil.. they are talking about. Now I'm just waiting to hear what they are gonna do about losing oil.. More
by SUZYQ6186
Employees Worked With
Emily Hamrick
September 28, 2021
Zack Stokes was super sales rep. He was very courteous and helpful with my purchase requirements. I had a great experience with the sales management team on my trade. Nancy M was super to close out the and helpful with my purchase requirements. I had a great experience with the sales management team on my trade. Nancy M was super to close out the financing also. Thank you More
by PJ123_Honda
September 28, 2021
Very nice & helpful.. showed me all the new things inside the car. Not pushy didn’t feel rushed! Mark & Chris very sweet! the car. Not pushy didn’t feel rushed! Mark & Chris very sweet! More
by capratony
