Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crews Subaru of Charleston
North Charleston, SC
1,217 Reviews
Our team at Subaru of Charleston would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in North Charleston, South Carolina, the staff at Subaru of Charleston will help you find the Subaru vehicle you want. At Subaru of Charleston we offer a searchable online inventory of new Subaru cars in the Charleston area, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for.
For years, the financial staff at Subaru of Charleston has offered expert advice for those seeking an affordable Subaru car loan or lease. Our service doesn't just stop there. Charleston customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
Whether you are looking for a Subaru, or a pre-owned car or truck, Subaru of Charleston is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 8261 Rivers Ave. You can also reach Subaru of Charleston any time by filling out our contact form or calling us. The entire staff at Subaru of Charleston looks forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,217 reviews
February 08, 2021
Fabulous experience! Attention to detail and questions. We felt listened to and appreciated Rhett’s time in showing us the workings of our new car! Thanks again! We felt listened to and appreciated Rhett’s time in showing us the workings of our new car! Thanks again! More
by lynnepog
February 08, 2021
As you may know this is the second Subaru we have As you may know this is the second Subaru we have purchased from Crews. We have been pleased with sales and service of the first one so we bought t As you may know this is the second Subaru we have purchased from Crews. We have been pleased with sales and service of the first one so we bought the second one. Millet, Tracie and Josh were excellent on this latest purchase. So we are very please with sales and of course Jason is great on service. Our issue is with the “Love-Encore” brochure indicating the Star Delivery Specialist would be in touch before, during, after delivery and after the first service appointment to discuss questions. Well no one reached out before or during. We made the purchase on 1/14 and delivery 1/15. There was no contact from Star Delivery before or during delivery and we were in the showroom for a long time on the14th I reached out to the contact we were given on 1/27 for an appointment. He responded on 1/29 that he was taking appointments for the week of 2/8. I responded on how about 11am on 2/8. There was no response so I reached out again on 2/4 for a confirmation but never received any communication in return. We are seniors so maybe the feeling is we can drop everything for Crews and we made other commitments for today. We have other commitments and are now covered up for the next 3 weeks. Including a second covid shot tomorrow and a business trip to Atlanta. By the way the Atlanta trip was a reason we wanted to take advantage of the Star Delivery. I will try and get a response from Star Delivery when we return. This whole situation has been a shock to us since we had so much confidence in Crews and Subaru. We even recommended them to several neighbors who bought new vehicles from your dealership. I would recommend you not make a service commitment if it can not be met. More
by b_hoener@yahoo.com
Employees Worked With
Other Employees :
Tracie Mason, Jason Parish, Matt Davis, John Inabinet
January 25, 2021
Great experience buying a new Subaru Outback !! Trey Norwood is very knowledgeable, kind and answers all your questions promptly . You will love buying a Subaru . Norwood is very knowledgeable, kind and answers all your questions promptly . You will love buying a Subaru . More
by soaringhawk17
Employees Worked With
January 21, 2021
Welcoming, informative, relaxed with no pressure. We never felt rushed with our salesman, Trey, ending in a purchase of a 2021 Outback Touring. Highly recommend. never felt rushed with our salesman, Trey, ending in a purchase of a 2021 Outback Touring. Highly recommend. More
by Mac
Employees Worked With
January 19, 2021
This dealership has a warm welcoming atmosphere and there staff are professional & willing to help you in anyway possible within there means. I was totally impressed with my first time experience & i highly staff are professional & willing to help you in anyway possible within there means. I was totally impressed with my first time experience & i highly recommended this dealership if you are looking for honest professional services. More
by DJPRINCE
Employees Worked With
Matt Davis
January 11, 2021
The service was very good. The service writer was courteous and answered questions. My one issue is that we have ordered a part and have heard noting since the date of the service. Surely it takes le courteous and answered questions. My one issue is that we have ordered a part and have heard noting since the date of the service. Surely it takes less than a month to get a part for the interior to come in, unless it is arriving by pony express. More
by Wallyandthebeav
Employees Worked With
Matt Davis
December 12, 2020
great service, no pressure to purchase, only showed what I was interested in, Millett was very nice and personable, the purchasing procedure was painless and efficient I was interested in, Millett was very nice and personable, the purchasing procedure was painless and efficient More
by lynn3179
Employees Worked With
December 09, 2020
Great customer service, very friendly. Answered all my questions and helped guide me to the right vehicle I was looking for. Would go back again questions and helped guide me to the right vehicle I was looking for. Would go back again More
by astephe20
November 23, 2020
Wow. All I have to say is "wow". This was hands down the best car buying experience I've ever had. Buy the Subaru. Ask for Aaron to be your salesman. Aaron is amazing and goes above and beyond for his custo best car buying experience I've ever had. Buy the Subaru. Ask for Aaron to be your salesman. Aaron is amazing and goes above and beyond for his customers to make sure they have an excellent day buying experience. Josh will help you with financing and he is a hoot! Kevin will come and personally thank you for your business and reiterate Subaru's commitment to the local community in which they service. They have a customer for life. More
by cdkinowski
Employees Worked With
Aaron
November 21, 2020
Was on my way to buy another Jeep and decided to just stop and look. Best decision I have ever made! Simple - easy - no pushy sales people and the Outback has everything I wanted and it was a lot less mo stop and look. Best decision I have ever made! Simple - easy - no pushy sales people and the Outback has everything I wanted and it was a lot less money. This may be my first Subaru but it will not be my last More
by laura.boggs
Employees Worked With
Dena Johnson
