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Crews Subaru of Charleston - Service Center

North Charleston, SC

4.8
98 Reviews

98 Reviews of Crews Subaru of Charleston - Service Center

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May 20, 2023

Alisha Gatlin was wonderful. Treated fairly, promptly and curtiously. Very happy . Yea, Crew's Subaru. More

by phyllisdmoseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

phyllisdmoseley responded

My review can be used.

March 31, 2023

Jason is great- really made a stressful situation better. Alisha also very professional and courteous. More

by JU
Recommend Dealer
Yes
Employees Worked With
Jason Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Crews Subaru of Charleston responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

I recently visited Crews Subaru service department for regular maintenance on my 22 BRZ. Also had received a recall letter for updating Starlink. Hadn't made an appointment, but Dena had everything take More

by roaj7atc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dena Johnson
Mar 25, 2023 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

March 14, 2023

I am always treated with respect and gratitude when visiting the dealership for repairs. The entire team, especially Ms. Sierra Brown are always courteous and very professional in providing service t More

by maehelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Crull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Crews Subaru of Charleston responded

Hi Maehelen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2023

All Service associates demonstrated high levels of Customer Service Skills. Great experience from start to finish! Fast & quality Service. More

by hank0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 16, 2023

Fabulous everything! Love my car, to include their staff and service department. I will stick with Crews Subaru.............just sayin' More

by wendy.debona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron in Service
Jan 18, 2023 -

Crews Subaru of Charleston responded

Hi debona, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 02, 2023

The Crews dealerships - including Crews Subaru - are all well known for providing first class service and after sales attention. At Crews Subaru, buying a Subaru - new or pre-owned - is not the end of More

by SubieOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Millet Deangles
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kozakiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Crull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Crews Subaru of Charleston responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2022

Exceptional service. Friendly atmosphere. Professional. Always understanding. Empathetic. Excellent communication. Very efficient. Works towards my schedule. More

by Edfonvielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameron
Dec 29, 2022 -

Crews Subaru of Charleston responded

Hi Edfonvielle, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 07, 2022

I take my vehicle to this dealership on a regular basis for service. This recent service (oil change), I mentioned to the customer service rep that my fluids were empty and have obviously not been topped More

by andreac21s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alisha Gatlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Crews Subaru of Charleston responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Jason Parish at jparish@crewssubaru.com or 888-815-7341 and we will do our best to make this better.

October 31, 2022

Crews Subaru always provides amazing service. They were on time as scheduled, courteous and friendly. Thank you for great service. More

by fairchild.family
Recommend Dealer
Yes
Employees Worked With
Jason Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Berkos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Crews Subaru of Charleston responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!