
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Customer Experience! Chip was great to work with. Cars.com notified me about about a new listing for this 2017 Chevy Volt and in less than forty-eight hours I owned the ca Chip was great to work with. Cars.com notified me about about a new listing for this 2017 Chevy Volt and in less than forty-eight hours I owned the car! Chip was very quick to respond to all of my questions and even helped me coordinate a one-way rental vehicle for me to drive to the dealership. The entire experience was fast and efficient! More
Completed a purchase of a leased vehicle I worked with Anthony Vattuone to complete the purchase of my 2015 Chevrolet Spark which comes off lease on November 9. Anthony was extra helpful and I worked with Anthony Vattuone to complete the purchase of my 2015 Chevrolet Spark which comes off lease on November 9. Anthony was extra helpful and communicated well throughout the process. More
Personable & Helpful Anthony helped me find a new car after I had been in an accident - I think it's always a little intimidating to go into a dealership because you don't Anthony helped me find a new car after I had been in an accident - I think it's always a little intimidating to go into a dealership because you don't want to be rushed/pushed into buying something you don't truly want. Anthony was super patient and helped me find a car that was a good fit for my needs. He had other customers at certain points but kept checking in throughout our visit. He was very responsive to all of our questions and we would recommend him to all of our friends! More
Best 650 mile trip I ever made! I had been following Mike Furman on his web page and the Corvette Blogger and just knew he was the one I wanted to buy my Corvette from. As a dentist I had been following Mike Furman on his web page and the Corvette Blogger and just knew he was the one I wanted to buy my Corvette from. As a dentist, I have traveled many miles and paid big dollars to listen to speakers I felt would help me be a better dentist. Mike is that kind of expert with tremendous knowledge of Corvettes that I needed to learn from and trust to help me make the right decisions in building my dream car. I also chose Criswell because of their large stock of Corvettes that would also help me in making my choice. I found Mike not only to be professional, but also courteous and desirous in seeing that got exactly what I wanted. Thanks to him,I chose the perfect combo of color, accessories and had it topped off with a museum delivery. I couldn't be happier with the result! Hopefully I will be purchasing a C8 from Mike and Criswell in the coming years. Criswell is truly blessed to have such an employee on their staff! Sincerely , Paul J. Challgren More
Used Car Purchase The dealership had exactly what was advertised and Abe was a corvette expert and you could tell a true lover of cars. Extremely fast service and not The dealership had exactly what was advertised and Abe was a corvette expert and you could tell a true lover of cars. Extremely fast service and not an all day event to trade in my old vette. Also very competitive trade in value recrived. More
Very Disappointed in Service, terrible Customer Service I made an appointment for 8am on Friday to have an Oil Change. Tire Rotation, wheel alignment and to diagnose a leaking tire. I dropped my car off at I made an appointment for 8am on Friday to have an Oil Change. Tire Rotation, wheel alignment and to diagnose a leaking tire. I dropped my car off at 730 and was told it should take 2 hours to complete. I never saw the service adviser I dropped my car with, so after the 2.5 hour mark I went to inquiry about my car and talked to the Service Manager (I didn't know this until I looked at the website today). He stated he was going to look into it. 30 mins later (we are at the 3 hour mark) I got word that I was going to be on the road in a few minutes. 30 mins later my car was ready to go and I was out the door. The service work took 3.5 hours to complete for minor service work. I have never had a good experience with the service and I am not sure why I keep coming back. Finding a good reliable person to work on your car is the hardest thing to do and in my opinion Chriwell Chevy is not it. I would report this to the Service Manager, but like I said above he is the one that I dealt with after the 1st one went MIA. More
Buyer Beware at Criswell Chevrolet Dealership reduced value of trade-in by $2,900 on the DAY OF THE SALE! Salesperson claimed he was unaware trade in was a double cab and not a crew ca Dealership reduced value of trade-in by $2,900 on the DAY OF THE SALE! Salesperson claimed he was unaware trade in was a double cab and not a crew cab...also the day of the scheduled sale. Later he admitted that there was another buyer in MI for this truck...the Truth was finally revealed! I call this practice by Criswell Chevrolet deceptive and unethical. Buyer Beware at Criswell Chevrolet. More
Great service department I have been servicing my car at this dealer for a few years and happy to recommend them to everyone I know. Very well mannered and professional servi I have been servicing my car at this dealer for a few years and happy to recommend them to everyone I know. Very well mannered and professional service staff. More
Great car buying experience Russell was fantastic! He was honest, helpful, and very easy to work with. Really excellent customer service all around. It was a very easy and ple Russell was fantastic! He was honest, helpful, and very easy to work with. Really excellent customer service all around. It was a very easy and pleasant car buying experience. I highly recommend him and the Criswell dealership and would buy from him again. More
Great customer service Mr Anthony help in finding the vehicle I wanted and he was very professional in his job. And I would recommend him to any one who is looking to buy a Mr Anthony help in finding the vehicle I wanted and he was very professional in his job. And I would recommend him to any one who is looking to buy a new or use car and in the future I am willing to go back and buy a second car. More