Back

Criswell Chevrolet

Gaithersburg, MD

4.8
2,230 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
Contact Dealership

503 Quince Orchard Road

Gaithersburg, MD

20878

Directions

By Type

Showing 2,230 reviews

November 06, 2018

Excellent Customer Experience! Chip was great to work with. Cars.com notified me about about a new listing for this 2017 Chevy Volt and in less than forty-eight hours I owned the ca More

by ckbashore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Nov 08, 2018 -

Criswell Chevrolet responded

Congratulations on your new Volt! We're so happy that you took the time to let us know that Chip really helped you to make the purchase possible.

November 05, 2018

Completed a purchase of a leased vehicle I worked with Anthony Vattuone to complete the purchase of my 2015 Chevrolet Spark which comes off lease on November 9. Anthony was extra helpful and More

by Spark Driver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Criswell Chevrolet responded

Wonderful! Thanks for taking the time to provide us with this review and highlight of Anthony's hard work.

November 04, 2018

Personable & Helpful Anthony helped me find a new car after I had been in an accident - I think it's always a little intimidating to go into a dealership because you don't More

by Margarita P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Criswell Chevrolet responded

Margarita, we're so sorry to hear about your accident but are pleased that Anthony was patient, responsive, and friendly while you were looking for a replacement. Thanks for choosing Criswell and please don't hesitate to reach out to any of our team members if you have any further questions.

October 31, 2018

Best 650 mile trip I ever made! I had been following Mike Furman on his web page and the Corvette Blogger and just knew he was the one I wanted to buy my Corvette from. As a dentist More

by HappyGrandSportguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Nov 02, 2018 -

Criswell Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Criswell Chevrolet of Gaithersburg and we hope to see you again when you are ready for your next car!

October 30, 2018

Used Car Purchase The dealership had exactly what was advertised and Abe was a corvette expert and you could tell a true lover of cars. Extremely fast service and not More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe El-Ghoul
Nov 02, 2018 -

Criswell Chevrolet responded

Wonderful! Congratulations on your new car. We're pleased that you took the time to let us know that our team was able to help you have an efficient and pleasurable purchasing experience.

October 29, 2018

Very Disappointed in Service, terrible Customer Service I made an appointment for 8am on Friday to have an Oil Change. Tire Rotation, wheel alignment and to diagnose a leaking tire. I dropped my car off at More

by Newman13502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Smith, Melodie Woods
Nov 13, 2018 -

Criswell Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We apologize that your visit took longer than originally anticipated and hope that in the future, you will allow us another opportunity to better serve you.

October 27, 2018

Buyer Beware at Criswell Chevrolet Dealership reduced value of trade-in by $2,900 on the DAY OF THE SALE! Salesperson claimed he was unaware trade in was a double cab and not a crew ca More

by Diesel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
October 26, 2018

Great service department I have been servicing my car at this dealer for a few years and happy to recommend them to everyone I know. Very well mannered and professional servi More

by numberonetoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Oct 30, 2018 -

Criswell Chevrolet responded

Thank you! We value your business and appreciate your continued relationship with Criswell.

October 24, 2018

Great car buying experience Russell was fantastic! He was honest, helpful, and very easy to work with. Really excellent customer service all around. It was a very easy and ple More

by bethsanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Criswell Chevrolet responded

Thanks for this outstanding review! We're so pleased to hear that Russell was able to offer you a recommendation worthy purchasing experience! Please do not hesitate to reach out to any of our team members if you have any further questions.

October 21, 2018

Great customer service Mr Anthony help in finding the vehicle I wanted and he was very professional in his job. And I would recommend him to any one who is looking to buy a More

by Highlander16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Criswell Chevrolet responded

Wonderful! Thank you so much for this outstanding review! We're pleased to hear that Anthony was able to help you find just what you were looking for.

...
130
...