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Criswell Chevrolet
Gaithersburg, MD
2,221 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,221 reviews
June 25, 2018
Buy a new car I was looking for the right Camaro that was for me and I thank Authony Vattuone he is the best sale Consultant around he find the car I want and he di I was looking for the right Camaro that was for me and I thank Authony Vattuone he is the best sale Consultant around he find the car I want and he didnt push me in buying something I didn't want. When I'm ready for another new car I will see him for sure he is the best. Thank you Anthony Vattuone More
by Pas20
Employees Worked With
June 25, 2018
Car Purshase Excellent experience in the purchase of a 2018 Chevy Corvette. My salesman was Mario Adams and couldn't have worked with a more helpful honest gentlem Excellent experience in the purchase of a 2018 Chevy Corvette. My salesman was Mario Adams and couldn't have worked with a more helpful honest gentleman. Mario made the entire car buying experience first class. I would heartily recommend Mario to anyone interested in a used car purchase. More
by Denny Corvette 1
Employees Worked With
June 24, 2018
Friendly Service Very helpful and listened to what I wanted in a vehicle. Was not pushy or aggressive. Took time to make sure I was happy with the vehicle. Very helpful and listened to what I wanted in a vehicle. Was not pushy or aggressive. Took time to make sure I was happy with the vehicle. More
by HOCKEYFUN
Employees Worked With
Doug Levene
June 24, 2018
New Car Purchase Excellent customer service. No problems. Easy car buying experience. Vehicle was prepared and clean. Very knowledgeable about the many services, e Excellent customer service. No problems. Easy car buying experience. Vehicle was prepared and clean. Very knowledgeable about the many services, etc. Well priced. Would recommend. More
by white345
Employees Worked With
Doug Levene
June 24, 2018
Good experience , the vehicle was well prepared and clean. The environment was clean, price of vehicle seemed fair, The atmosphere was nice and the employees didn't , the vehicle was well prepared and clean. The environment was clean, price of vehicle seemed fair, The atmosphere was nice and the employees didn't pressure any decisions. More
by coxcombe
Employees Worked With
Doug Levene
June 15, 2018
Easiest car buying experience I have ever had. This was the easiest car buying experience I have ever had. I felt no pressure and Anthony did everything to meet our needs. I would definitley recom This was the easiest car buying experience I have ever had. I felt no pressure and Anthony did everything to meet our needs. I would definitley recommend Anthony Vattuone and this dealership to others. We drove from TN to buy this car for our daughter because they were honest people. Great dealership. More
by parsly5
Employees Worked With
June 15, 2018
Painless Car Buying This is third vehicle we have purchased from Criswell Chevrolet and the second vehicle we have purchased from Anthony. He is very knowledgeable about This is third vehicle we have purchased from Criswell Chevrolet and the second vehicle we have purchased from Anthony. He is very knowledgeable about every vehicle in the Chevy line. He was able to painlessly walk us through the whole car buying process and beat out his competitor’s pricing. I would recommend him and Criswell to anybody in the market for a Chevy. More
by David.Thibadeau
Employees Worked With
June 14, 2018
Great buying experience Doug and Chip where professional and great to deal with, they made the car buying process a pleasure. Finance was a breeze. Best car buying experienc Doug and Chip where professional and great to deal with, they made the car buying process a pleasure. Finance was a breeze. Best car buying experience I've had. Even the short-cut directions provided for my ride home were spot on. Thank you to one and all! More
by steel
Employees Worked With
Samuel Hicks, Chip Bozga, Doug Levene
June 14, 2018
Appointment not kept, then tried to sell me a bill of goods Called the day before to set up an appointment, telling the guy (not sure who) I had an escalating leak in the driver's foot well + needed oil change/ Called the day before to set up an appointment, telling the guy (not sure who) I had an escalating leak in the driver's foot well + needed oil change/tire rotation; needed speedy service and would wait. Showed up and Jared (a) could not find the appointment, (b) asked another service person what the pricing was for leaks (hello? all leaks are the same?)--$150-$300, then (c) he said it would take hours and hours because they had to take the moon roof off and other parts. It was clear he did not know what he was talking about, so I left told him what he said sounded like baloney + I did not have hours to wait. Today, I did 3 minutes of Googling and found GM Service Bulletin PI10908 (15-Jun-2016) and NHTSA ID: 10094598, describing the actual problem and how to fix it. NOTHING TO DO WITH TAKING THE MOON ROOF APART! Not only that, I suspect the problem was caused by Criswell when they did a body repair. Way to give all car service people a bad name. I will never go back! More
by Hatin' Criswell
Employees Worked With
Jared Orellana
June 10, 2018
Great Experience! As soon as I arrived I was greeted by Chip Bozga who was awesome throughout the whole process. The dealership allowed me to get the car inspected at a As soon as I arrived I was greeted by Chip Bozga who was awesome throughout the whole process. The dealership allowed me to get the car inspected at a Volkswagen dealership before committing which was very helpful. Their vehicles are very well maintained and staff knowledgeable. More
by Manl
Employees Worked With
Chip Bozga
