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Criswell Chevrolet
Gaithersburg, MD
2,317 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,317 reviews
December 26, 2018
Efficient and straightforward I just purchased a new Malibu and this dealership was the most responsive and straightforward. I reached out to approximately eight dealerships. My I just purchased a new Malibu and this dealership was the most responsive and straightforward. I reached out to approximately eight dealerships. My sales rep, Anthony Vattuone was excellent. I have purchased a vehicle from Criswell before and had a similar experience. I've also used their service dept. for years and I am very satisfied with them. More
by Careful Shopper
December 24, 2018
Very Happy- Great service, no nonsense Troy did a great job setting me up with a brand new Chevy Volt. The process was simple- he gave me a clear quote before I arrived- we settled on a pri Troy did a great job setting me up with a brand new Chevy Volt. The process was simple- he gave me a clear quote before I arrived- we settled on a price, and when I showed up to the dealer, we were in and out within a little over an hour. He answered all of my questions and made me comfortable. No hard sell, no deceptive sales tactics, no bait and switch- just great customer service by a trustworthy team. More
by jayrowsmith
December 24, 2018
Unresponsive customer service My paperwork sat for weeks and forgotten. When inquired after seven weeks accurate information wad not entered and missing due to negligence of Thong My paperwork sat for weeks and forgotten. When inquired after seven weeks accurate information wad not entered and missing due to negligence of Thong Nguyen. More
by Roya T.
December 23, 2018
One smooth transaction This is the first time we have bought a new car out of state. We contacted Mike Furman at Criswell ref. a new Corvette, and it turned into one of the This is the first time we have bought a new car out of state. We contacted Mike Furman at Criswell ref. a new Corvette, and it turned into one of the best decisions we have ever made. Mike gave us a great deal on the new car, and a surprisingly fair site unseen offer on our trade. We sat the date for pick-up, and arrived early that day. Mike had all the paperwork ready, and the car was cleaned, prepped, and parked at the front door. The time from finalizing the paperwork to going through the finance dept. (A big thanks to Steve Krantz for his help also.) took less than 90 minutes. We were very impressed at the friendliness of everyone we spoke with at Criswell, and wouldn't hesitate driving the 400 miles to buy from Criswell again. A big thank you to Mike Furman, and Criswell Chevrolet. More
by Wanted33
December 23, 2018
Great experience Just purchase a new Chevy 2500, CJ the sales consultant we connect to. Came down all the way from New Jersey. Transaction was top notch, such an easy Just purchase a new Chevy 2500, CJ the sales consultant we connect to. Came down all the way from New Jersey. Transaction was top notch, such an easy breeze. If you wanna shop for a vehicle CJ is the one to connect to. Such a nice gentleman . I defenitely recommend . Crisswell dealership is 5 star. Thank you CJ. Keep up the good work More
by Trailers212
Employees Worked With
C.J. Uzzo
December 21, 2018
Very efficient and excellent service Chip made my experience here enjoyable. I recommend him to all of my friends and family. The purchase of my Fiat Abarth went smoothly from start to f Chip made my experience here enjoyable. I recommend him to all of my friends and family. The purchase of my Fiat Abarth went smoothly from start to finish and he was more than accommodating to all of my questions and concerns. I was in and out the door in no time, without any headaches. More
by Jasmine
Employees Worked With
Chip Bozga
December 21, 2018
Great buying experience Sales rep. Was great to work with . He made the buying experience great. I would definitely recommend him and dealership to friends for any future pur Sales rep. Was great to work with . He made the buying experience great. I would definitely recommend him and dealership to friends for any future purchase More
by Cookeraymond
Employees Worked With
December 20, 2018
Knowledgeable and friendly Scott was so helpful, honest, and knowledgeable. The entire process of purchasing my 2018 cruz was quick and painless. After a horrible experince at a Scott was so helpful, honest, and knowledgeable. The entire process of purchasing my 2018 cruz was quick and painless. After a horrible experince at another dealership it is clear to see how great criswell Gaithersburg is! More
by Spiderman96!
Employees Worked With
December 17, 2018
Excellent, Quick, and Efficient Service Chip was fantastic - terrific and quick service! Thank you both to Chip and Don for an excellent experience in buying a used car for the first time!! Chip was fantastic - terrific and quick service! Thank you both to Chip and Don for an excellent experience in buying a used car for the first time!!! More
by Desiree
Employees Worked With
Don Boone, Chip Bozga
December 14, 2018
Mike Furman is the Corvette King! Mike Furman is the king of Corvettes. Knows all the colors, packages, whats needed to make your corvette your own. Also knows about museum delivery Mike Furman is the king of Corvettes. Knows all the colors, packages, whats needed to make your corvette your own. Also knows about museum delivery of your corvette. small wonder He has sold over 4000 vettes More
by catman31
Employees Worked With
