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Criswell Chevrolet

Gaithersburg, MD

4.8
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,235 reviews

September 29, 2017

Unsurpassed customer service! Russell and his entire team are fantastic. I've returned time and time again for the absolute highest quality customer service conducted with rock sol More

by FGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

Criswell Chevrolet responded

Thank you so much for taking the time to tell us about your most recent purchase experience at Criswell. It is always rewarding to have our team's hard work recognized. We're pleased that Russell and his team can provide you with an experience that keeps you coming back for all of your vehicle needs!

September 27, 2017

excellent service as usual Dina Bartolomeo is the best service advisor for my corvette and service is stellar , and care taken to make sure I'm happy is by far the best exp More

by davidtievy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Lucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Babcock Jr, Alex Verna
Sep 29, 2017 -

Criswell Chevrolet responded

Thank you for trusting us with both your personal and professional vehicle needs. We're so pleased that both Phil and Dina offer you a level of service that is stellar and keep you coming back to us.

September 25, 2017

Hands Down #1 Service! These guys were phenomenal! Brought in my 2015 Chevy Colorado in hopes of finding a 2017 Silverado & Tanner, Russel & Steve made it happen! Thank you! More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz, Tanner Roe
Sep 25, 2017 -

Criswell Chevrolet responded

Congratulations on your new Silverado! We're so happy that Russell and Steve could provide you with phenomenal service and get you in the exact truck you were looking for. Thank you for taking the time to let us know about your experience.

September 23, 2017

Top Notch Dealership I have been buying vehicles here at Gaithersburg Criswell for years now and they never disappoint. I came in looking to trade a vehicle I purchased 2 More

by Camuglia99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2017

Perfection Bought 4 cars from these guys (so far). Every time they have been excellent with their professionalism and courtesy. I was in and out today in less th More

by pardoal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe El-Ghoul
Sep 25, 2017 -

Criswell Chevrolet responded

Thank you for your continued loyalty to Criswell Chevrolet and congratulations on your new car! We're so very pleased that Russell and Abe were able to get you in and out quickly and with excellent service! Enjoy!

September 21, 2017

Wonderful experience We can't speak more highly of Chip and his service at Criswell Chevrolet! We came in without appointment or notice to look at a vehicle after an inter More

by Awilliams12515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Sep 22, 2017 -

Criswell Chevrolet responded

Congratulations on your new SUV! We're so happy to hear that Chip helped to make your purchase both more efficient and friendlier than you were anticipating. We know that you'll find that at Criswell Chevrolet, both our sales and service teams strive to go about and beyond to make sure each customer has a pleasant, high quality experience.

September 18, 2017

Over and beyond We were having electrical problems with our Equinox. We had purchased it at Criswell but were using another dealership close to home for the warranty More

by ANM87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Yates
Sep 18, 2017 -

Criswell Chevrolet responded

We are ecstatic to hear that Russell was able to get you in the perfect vehicle, we hope that you are enjoying driving it! Thank you for taking the time to let us know that our team here at Criswell Chevrolet was able to give you an outstanding, seamless purchase.

September 12, 2017

Outstanding! JJ was the epitome of professionalism. He gave me a great price on the service work required. Saved me a lot of money. I was lucky to have JJ as my se More

by donlonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Parada
Sep 13, 2017 -

Criswell Chevrolet responded

Thank you for taking the time to give us feedback on your recent service experience at Criswell Chevrolet. Our entire team is committed to providing every customer with a professional, honest, friendly, service experience and we are happy to hear that this was your experience. We look forward to providing you with the same high quality service each and every time you visit Criswell Chevrolet!

September 11, 2017

Criswell Chevrolet is Family Always exceeding my expectations of customer service and the best automobile deals in Maryland! I had never experienced a dealership that treats it's More

by Frank Shaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Criswell Chevrolet responded

Frank, thank you for the glowing review of your recent car buying experience at Criswell Chevrolet! We love to hear that our loyal customers think of us as family and are willing to go out of their way to keep coming back time after time. Enjoy your new car and we look forward to seeing you again!

September 08, 2017

A Pleasure! " - Igor "Awesome experience!! Easy transaction, in and out, great people to deal with, and I highly recommend.make sure you ask for Mike Furman. More

by igfelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
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