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Criswell Chevrolet
Gaithersburg, MD
2,228 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,228 reviews
September 12, 2017
Outstanding! JJ was the epitome of professionalism. He gave me a great price on the service work required. Saved me a lot of money. I was lucky to have JJ as my se JJ was the epitome of professionalism. He gave me a great price on the service work required. Saved me a lot of money. I was lucky to have JJ as my service rep. More
by donlonia
Employees Worked With
JJ Parada
September 11, 2017
Criswell Chevrolet is Family Always exceeding my expectations of customer service and the best automobile deals in Maryland! I had never experienced a dealership that treats it's Always exceeding my expectations of customer service and the best automobile deals in Maryland! I had never experienced a dealership that treats it's customers like family until I bought a vehicle from Criswell Chevrolet. Our family has now bought SIX Chevys from Criswell Chevrolet because of their superb customer service and great deals. We live 45 minutes from the dealership but keep coming back! Thanks Criswell for taking care of our needs. Thanks Russell Carter, Joey Rayall, and Greg Hoffman for the great experience and your professional service. More
by Frank Shaul
September 08, 2017
A Pleasure! " - Igor "Awesome experience!! Easy transaction, in and out, great people to deal with, and I highly recommend.make sure you ask for Mike Furman. " - Igor "Awesome experience!! Easy transaction, in and out, great people to deal with, and I highly recommend.make sure you ask for Mike Furman. More
by igfelder
September 06, 2017
Service Tammie Tipton was very nice, called and explained work to done on car and called when it was ready to be picked up. The Shuttle service was very nice Tammie Tipton was very nice, called and explained work to done on car and called when it was ready to be picked up. The Shuttle service was very nice too :) More
by carnahan@12
Employees Worked With
Tammie Tipton
September 04, 2017
great experience Aris was awesome in helping me look for my new car. Very informative and never any negative pressure. I can't recommend him enough for your next vehic Aris was awesome in helping me look for my new car. Very informative and never any negative pressure. I can't recommend him enough for your next vehicle. More
by JoshuaRomani
Employees Worked With
Aris Kyriakopoulos
August 22, 2017
Awesome experience!! What a great experience we had buying a new Tahoe. Folks here are honest, upfront and easy to work with. I am so happy I came to Criswell. Thank yo What a great experience we had buying a new Tahoe. Folks here are honest, upfront and easy to work with. I am so happy I came to Criswell. Thank you!!!! More
by sean.kirkpatrick.963
Employees Worked With
August 16, 2017
Thankful We recently purchased a car for our youngest daughter. When we started looking we went in and met with Russell and told him what we were looking for. We recently purchased a car for our youngest daughter. When we started looking we went in and met with Russell and told him what we were looking for. At the time there was one car in our range that we test drove and we like it but it wasn't for our daughter. Meanwhile Russell kept looking for us and a month later he called us telling us he had something. He went above and beyond on helping us. The service we received from this transaction had us looking into another vehicle for the family and we ended up with 2 that day. Russell thank you for everything. More
by Janet
August 12, 2017
Stefan Kube made it a great experience My salesman (Stefan Kube) made the whole process stress free and a real pleasure from optioning, ordering, communication, and delivery of my new car. My salesman (Stefan Kube) made the whole process stress free and a real pleasure from optioning, ordering, communication, and delivery of my new car. Thanks Stefan!! More
by ils3smoki3
Employees Worked With
Stefan Kube
August 11, 2017
Ultimate Buying experience Richard was the true professional in every sense of the word. He made sure that I got the exact car that I want it. The professional service continue Richard was the true professional in every sense of the word. He made sure that I got the exact car that I want it. The professional service continued with Don Boone in the finance department. These two guys worked together to make this the ultimate buying experience for me. I have purchased many cars from many different dealerships and I can tell you this purchased by far was the most pleasant I've had. Well done guys More
by nolimit05od
August 08, 2017
Always Professional, On time, and Up Front. Dina the service adviser is knowledgeable, professional, and very personable. The Techs are great, know their stuff, and communicate well with the cu Dina the service adviser is knowledgeable, professional, and very personable. The Techs are great, know their stuff, and communicate well with the customer when required. The always deal straight, and demonstrate exceptional accountability. I bring the my Cadillac, and GMC Yukon Denali XL for service.. More
by FMZ
Employees Worked With
