
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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10/10 Excellent customer service and attention to details. I highly recommend Criswell Chevrolet to buy a vehicle.. I was able to purchase my 4th vehicle here and I am so happy!!! Russell Carter and is team fo I highly recommend Criswell Chevrolet to buy a vehicle.. I was able to purchase my 4th vehicle here and I am so happy!!! Russell Carter and is team for the car that I wanted at a great price. 10/10 is my recommendation. More

Another fantastic buying experience I always deal with the Criswell family of dealerships with most of my purchases coming from Criswell Chevrolet. I picked up a new Tahoe today (from a I always deal with the Criswell family of dealerships with most of my purchases coming from Criswell Chevrolet. I picked up a new Tahoe today (from a wide selection of choices) and it was another fantastic buying experience. I always feel like I'm being treated in a fair and honest way at Criswell. I genuinely appreciate that my time is respected and the purchase is completed in an expeditious manner. The team at Criswell is second to none. More
So very happy! I walked in Criswell with a 2009 chevy and walked out with a 2017 with all the bells and whistles. First time I was able to get a car in just my name I walked in Criswell with a 2009 chevy and walked out with a 2017 with all the bells and whistles. First time I was able to get a car in just my name. Everyone there was so helpful. Love this place. More

Terrific! The day we bought our new Stingray, we had already visited a few dealerships in the area. Those experiences were just OK but nothing out of the ordin The day we bought our new Stingray, we had already visited a few dealerships in the area. Those experiences were just OK but nothing out of the ordinary: hard sell tactics, some shady math and a lot of time spent waiting around for salespeople to run back\forth to managers. Criswell, though, was superior. Our salesperson, CJ, was knowledgeable about the car, was quick to answer questions and worked with us to come up with a great deal that fit our needs. Working with Steve was also a pleasure - the financing and final paperwork process was seamless and efficient. Having bought many cars in my lifetime, I can honestly say this was the easiest (and fastest!) experience I have ever had. I would recommend this dealership to friends and family without hesitation. More

Amazing experience! I came in to go over my options as my two year lease was coming to an end. I had already been in contact with Mike a few times leading up to this rega I came in to go over my options as my two year lease was coming to an end. I had already been in contact with Mike a few times leading up to this regarding what I needed to do beforehand, paperwork to bring, etc. I always received prompt and thorough responses via email with him. I then came to the dealership with the idea that I would buy my leased vehicle as I figured that it was the best option financially. I spoke with both Russell and Scott, who were extremely kind and helpful in weighing my options. After writing everything down and working out the numbers with them, I decided that my best option was to start a new lease. They showed me vehicle options to find the best fit which turned out to be a 2017 Chevy Cruze. Scott spent time to show me the ins and outs of the vehicle's interior and systems. Mike then spent an extended amount of time on the phone with the bank working out the best rate for my financial situation, while Scott and Russell kept me informed throughout the process on exactly what was happening. The team was able to get my monthly rate down to what I could afford and put me into a vehicle that I love! I then did all paperwork with Steve who went over all of the details with me but was also fast and efficient. I had an amazing and painless experience working with Scott, Russell, Mike, and Steve and am very grateful for their work. They worked with me with understanding, patience, and a genuine care for what I wanted and needed. I have worked with Criswell before and will continue to do so for all of my future vehicle needs. Thank you!!!!! More
Exceptional Experience.... Went in to help my daughter purchase her first new car, with low expectations to find what she wanted, and within her price range. Walked out with a f Went in to help my daughter purchase her first new car, with low expectations to find what she wanted, and within her price range. Walked out with a feeling of confidence in the overall experience. The sales rep. (Seth), was a straight shooter, the Sales Manager was upfront on my trade-in, and said he'd make the numbers work, without even seeing our trade-in. When we brought the trade-in by for a review, it came up shy of what they had originally projected, but they kept their word!! Amazing!!! They met my daughter’s overall price range, and monthly price, with no fuss/haggling/or BS.. I typically like to haggle, but this new experience was a bit nicer and I am very pleased... My daughter LOVES her new Equinox and brags about it to everyone... Thank you Criswell Chevrolet for restoring my faith in an honest deal! More
EXCELLENT salesman We went in with negative equity on our vehicle and not so good credit. Instead of pushing us away, Pete and the team did everything they could to get We went in with negative equity on our vehicle and not so good credit. Instead of pushing us away, Pete and the team did everything they could to get us in the SUV we WANTED. I'm never going to any other dealership. They will have my family's business forever. More
Oil leak Came in for an oil change and told representative I may have an oil leak. Dealer found oil leak as well as a coolant leak. I had to leave my car for Came in for an oil change and told representative I may have an oil leak. Dealer found oil leak as well as a coolant leak. I had to leave my car for 2 1/2 days and Criswell provided me with a loaner vehicle at no cost to me. A lot of time and labor was involved in making the repairs and I was kept informed on a daily basis. The technician as well as his manager road tested the car and it was returned good as new. I even received a free car wash. I have been going to Criswell for over 20 years and have bought all but one of my vehicles from them. I currently have a Buick Encore and return to Criswell for all of my service needs even though the Buick dealer is right down the street from me (I live 1/2 hour away from Criswell). EVERYONE I have come in contact with over the years is professional, kind and provides exemplary service. Tammy Tipton is friendly, professional and was especially accommodating to my needs and provided updates on a daily basis as well as arranging for a loaner vehicle. More
All I can say is outstanding!! Not going into details, BUT, all I can say is this guy is an absolute close and probably is the best in the business. These guy bent over backwards to Not going into details, BUT, all I can say is this guy is an absolute close and probably is the best in the business. These guy bent over backwards to close a deal on my recent purchase and I couldn't be happier. I have been a Criswell customer 4 separate times now and will never buy a car anywhere else no matter where I wind up someday in the country. The Criswell staff from, the initial sales gay, to the manager, and to the fianance is bar none the best dealership one could deal with. Thank you Steve, Joey, and Jason you are all great guys. Robert Ferretti More
Wow! Mike is Great! Let me just say, it was a great experience working with Mike Furman. He clearly knows his craft. Purchasing my Z06 was effortless, and his vast know Let me just say, it was a great experience working with Mike Furman. He clearly knows his craft. Purchasing my Z06 was effortless, and his vast knowledge made me feel secure in this process. I highly recommend Mike and Criswell Chevrolet. I also would like to give a special "shout out" to Steve Kratz in finance, both Steve and Mike made my experience enjoyable. Thanks Mike and Steve!!! Calvin S. More